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Verified
5/5

2015-02-20

"I had several questions before I placed my order and I received great personal service. I spoke with Christy and she gave me her extension if I needed more help. Because of that I ordered multiple purchases. My purchases came when expected with no problems. I won't hesitate to order from them again."

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Verified
5/5

2015-02-20

"Prices were unbeatable and the product arrived as promised in perfect condition. Very satisfied! This is my go to site now. "


Verified
5/5

2015-02-19

"When i placed my order it said in stock. I got my comfirmation email and it said the boiler was backordered. I spoke to christy in sales and she promptly took care of it. Great customer service. Will definetly shop here for future home improvement needs"


Verified
1/5

2015-02-19

"I ordered a water heater and a month later, the item still had not shipped. They were promising shipment "shortly" while other websites were openly stating a wait of 3 months for the same item due to backlog from the manufacturer. Why was I billed for the item if they don't even have it in stock? On my last phone call I had to repeatedly insist that my order be cancelled and my money refunded immediately while they kept trying to forward me to a representative to "assist me" with finding an alternate product. I will never do business with them again. "


Verified
5/5

2015-02-19

"This was a very smooth transaction.
"


Verified
5/5

2015-02-18

"Extremely Satisfied. Quickly shipped, well packed and best price anywhere."

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Verified
5/5

2015-02-18

"The quality of the sink is wonderful. We can't wait to get it installed."


Verified
1/5

2015-02-18

"Have a question about delivery, submitted ticket, never heard back. I have no idea if delivery will happen, when, and if it will happen while I am away. Please communicate with me, I can't pick it up at a shipping facility."


Verified
1/5

2015-02-18

"Did not have the product I purchased - still waiting for refund from PayPal"


Verified
5/5

2015-02-18

"Like some other people, I received an email that the ordered item was out of stock, when the merchant's site said that there are two items still available. After opening a ticket with Home Perfect customer service, I received an explanation that the first email was sent to me by error, and I received the item the next day"


Verified
5/5

2015-02-18

"Very fast delivery after order was placed. The product came in perfect condition also."


Verified
1/5

2015-02-18

"Oh where to begin: customer service is in a country far, far away from folks who speak English on a regular basis. We waited for weeks and weeks for our goods to arrive. Today, it finally got here after our construction project was delayed by three weeks because of Home Perfect and guess what? One of the sinks, the sink for the master arrived cracked. We opened the order in front of the shipper and all he said was meh- not my problem.

Home perfect in their infinite genius had packed a 75 lb sink in a single layer of cardboard. What a surprise that during its journey from Jersey to Oregon it cracked in half.
"

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Verified
3/5

2015-02-17

"Ordered a part that showed it was in stock. When I got the conformation back on the order it was out of stock. The message said they would contact me, but never did. My credit card was charged and when I contacted them I was told the part would not be available until March. I asked for a credit back on my card which they did right away.

I don't think they should have charged my credit card until after the part shipped.
"


Verified
1/5

2015-02-17

"HORRIBLE SERVICE...... It is 2/17/15 and I STILL HAVEN'T RECEIVED MY ENTIRE ORDER PLACED ON 01/18/15..... MY CONTRACTORS HAVE BEEN WAITING OVER 2 WEEKS TO FINISH MY MASTER BATH REMODEL BC THESE PRODUCTS HAVEN'T ARRIVED YET. The cost savings ISNT WORTH it when it takes over 1 month to arrive. "

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Verified
1/5

2015-02-17

"These people were soooo horrible to deal with. My sink came cracked and they would do nothing to accommodate me, this pushed back my move in date to our new house by at lease 10 days! Worth the extra $$ to shop elsewhere. "

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