"1225 MOEN cartridge takes 3 weeks to obtain......excessive wait."
"The Grohe Concetto faucet is a great value, looks modern and function well, arrived on time, no problems so far."
"Ordored a double sink Tuesday am and received it well packaged the next day in the pm. That's amazing. Good job. "
"Great product, received it very quickly. Will definitely order from them again."
"Online reporting of inventory quantity needs to be more accurate. Customer service rep was very pleasant and quite helpful."
"Great product! Fast shipping"
"Lowest price available on item."
"quick and efficient shipping great product good pricing"
"got what ordered in timely matter at a competitive price with smaller minimum order that some competitors for free shipping"
"Unfortunately my items are back ordered 3-4 weeks. Had I known upon placing my order I might have selected another brand of hardware. Maybe it could not have been possible in this case but it would be nice to make you aware before finalizing the order. LL Bean is a good example. They tell you,before you pay, if the item is back ordered. Otherwise, your selection and prices are great for high end products. "
"I ordered items after 5 PM on a Monday and they arrived that Wednesday morning in perfect condition."
"I normally never have an issue with HomePerfect. However, this past order was a bit of a debacle. When I placed my order on 1/15/15 apparently part of the order was Backordered. So instead of releasing the other part of the order that was ready the entire order was put in limbo. When I first contacted someone I was told my entire order would ship by the following day. Never received any notification that it had. I called again & they said that they would release the order now (this was a week later) & when I asked on a 3rd phone call to speak to a manager I never was able too. Not to be discriminatory but I honestly cannot stand Customer Service that is outsourced to a different country. Then the shipping company they were using was absolutely terrible (AMtrucking) the customer service was terrible. When I called to find out where our delivery was they tried to state that we were closed (when I had someone here since 6:30am that morning), then they stated they couldn't redeliver for two days. When I said I had to have the order delivered by the following morning he came back with that they could deliver that evening between 4pm & 8pm (we are a company we close at 5pm). After much frustration I was finally able to get them to agree to deliver at 7am. As it turns out they didn't even bother to show up until about 8:30am. "
"After much searching for a tankless water heater, I found Home Perfect beating eBay listings, the 2 big box home improvement stores, and also Walmart!
It was easy to pay for the item and it arrived quickly.
Recommended."
"Very responsive and great price"
"My order was missing an item, and customer service responded immediately with a replacement. Easiest issue to resove ever. Because of the great customer service, I'll definitely be back."