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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-01-28

"For the item I was looking for, this was the lowest price and it was shipped right away. Happy with the purchase."


Verified
5/5

2015-01-27

"Home Perfect and their Sales Manager Christy have been fantastic. I had a major plumbing issue the last week of my job and I needed a specific 10" toilet. Homeperfect not only had this (others had stated 6mth waits) but where very responsive and answered all the questions I had. I ordered the toilet on a Tuesday and it was with me on a Friday. Will use them again for sure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2015-01-27

"Fast shipping. Product was exactly as described and the price was the lowest on the market. "


Verified
5/5

2015-01-27

"Very fast shipping.. can't believe how quickly it was delivered. Highly recommend this seller!"


Verified
5/5

2015-01-27

"Best price for my purchase, delivery on time."


Verified
5/5

2015-01-27

"The shopping experience with Home Perfect was terrific and their prices significantly beat local big box stores and appliance centers. Shipping was prompt and at least three days faster than I expected. I'd do this again !
"


Verified
5/5

2015-01-27

"I received the two items in great condition in 5 business days from the order. They look perfect, we have not installed them yet. If you check back with me in 3 weeks I can give you further references."


Verified
5/5

2015-01-27

"Information on web site was crisp and easy to identify, order process smooth, delivery was quick and product was exactly what I needed! Thank you"


Verified
1/5

2015-01-27

"Home Perfect sold us a fireclay sink - Rohl RC3018WH. The price was great, but the service was poor and cost us >$900. Their policy with an item like this is that you inspect it on delivery, and you have 48 hours from receipt to report a defect and return. Well, of course, the sink looked perfect on delivery. However, on installation there was a hairline crack. We were beyond our 48 hours, and so HomePerfect would not do anything for us.

To be fair, Home Perfect was clear on their policy, and they followed it. We do not know how the crack came to be there, but Rohl would not cover it under their warranty and deemed it "shipping and handling damage". Home Perfect did not help us at all in the discussion with Rohl.

So, prices are great, but beware if the piece you are buying is large and susceptible to damage. I would not order an item like this from them again.
"


Verified
2/5

2015-01-26

"As of 1/26/15, I still have not received the item. Order status online says "ready to ship". I have contacted customer service to see what actual status is. Eleven days is a bit long, even for regular shipping."


Verified
5/5

2015-01-26

"Our sink shipped very quickly and is perfect!!"


Verified
5/5

2015-01-25

"Item shipped fast and no complaints."


Verified
5/5

2015-01-25

"Very positive experience. Order was received very quickly."


Verified
1/5

2015-01-24

"I ordered a couple of taco valves that said in stock. After purchasing I received a e-mail informing me they were in stock and ready to ship. Two weeks later nothing. When I spoke with customer service, he said they had to get them from another location. I told him I felt they should ship them two day for no charge and was refused. I will not be buying anything from them again."


Verified
5/5

2015-01-24

"Great experience shipped my order very fast. "