"Other than the address authorization form we had to complete (I do understand the need due to fraud, etc.) it was a great experience. Very timely, etc."
"On time good price, would look at them in the future"
"I ordered a Robern medicine cabinet, which arrived damaged from shipping. Customer service is poor. Getting the replacement parts involved lots of calls, broken promises, and constant follow up. Eventually, through the excellent help and customer service at Robern, we were able to locate my order, which hadn't shipped yet. We corrected mistakes and omissions in the replacement order that had been placed, and I received the package of replacement parts in excellent condition.
Home Perfect is obviously a reseller. The "warehouse" is other companies' warehouses: not that this is always a bad thing, but it will add another layer if there is any problem to resolve. My advice is to be selective with what you order. If you order something that is in stock and not too fragile, you might be okay. But when it comes to things that can get damaged in transit or are out of stock, decide whether the amount you are saving is worth the extra time you will spend trying to resolve the problem."
"The purchase experience was perfect"
"Dispatcher at shipping couldnt have been more rude. Teach Scott some phone manners. Truck driver was great"
"Speedy delivery and sink is in good shape!"
"The faucet arrived very quickly and is beautiful."
"the toilet paper holder was damaged"
" Very good description of the sink. Sink was back ordered but I am satisfied with the prompt delivery and service I received.
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"The product was delivered perfectly and on time."
"I placed a $2,500 order three weeks ago and stoll have not received it. Home perfect's cite stated the item would ship in 4-7 days. I have sent several emails and nothing has been done. When I called them trying to give them the opportunity to correct the mistake, they took my information and said they would call me back. That was two weeks ago and they never called. Do not order from this company. Very disappointed... "
"Product was as promised - and shipped fast. I am very happy with the purchase, quality and would buy again. Thank you. "
"Item was said to be in stock when ordered. Called twice and they said they'd ship the next day. Cancelled order 10 days from ordering. Will never use site again. "
"Best price, fast regular delivery, proper part"
"The order had the wrong finish and was missing parts. There seems to be a quality control issue where someone isn't checking the orders properly. "