"my only minor complaint is that my product was out-of-stock and i didn't know when i placed the order. however, i did receive the item in a timely fashion. i was just worried about getting it at all."
"Very fast shipping. Excellent price. I shopped around and this was the best price I could find. Price was lower than Home Depot or Lowe's. This was a brand new item so there were no condition issues. Overall I was very satisfied with my purchase."
"Prompt delivery, exactly as represented. Nice to do business with. Anticipating the remainder of the order when the manufacturer ships to Home Perfect."
"Perfect service, no complaints"
"After order, two weeks later I asked about when it would should and I was told in another 4 days, the product would be shipped to them and then it would ship to me and could take another 10 days. I know the product was in stock at the manufacturer, so I don't know what the problem was. Will not order from them again!"
"Sink was good price and quality with fast delivery."
"The products arrived quickly as described. I would have ordered more of the items I needed from this retailer, but their return policy is terrible. If they had a more friendly policy, I bought probably be a better customer."
"Great personalized service over the phone. Item that was listed as backordered and was not available on the website was investigated by the phone rep. He reported that the items had come into the warehouse, but had not been entered into the inventory yet. He took our order and we received it quickly. We have had two orders from HP, replacing all of our faucets and soap dispensers in the house. The products were perfect, better than described, and less expensive than anyone else. Great!"
"Delivered OK as expected, very well wrapped. The only problem experienced was the long delay from the time the order was place to shipping. It took 7 business for the item to be shipped from your facility. Your web site says 3 days.
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"I was told my item was "back ordered" and I called Home Perfect and I was very irate. The person I spoke to was very courteous, told me they would check into it and call me back shortly. HE DID IT! I was very pleased with the service provided. My item was found a few days later and shipped. Again, very courteous, helpful, professional service. Thank you Home Perfect."
"Good price and great selections."
"Great customer service by Nico ! I had a questions about the order status and correct parts - received excellent response. Products arrived in perfect condition; would certainly purchase from Home Perfect again"
"Product arrived in a timely manner as ordered and securely packaged."
"Easy to order. Welcome & Confirmation emails. On time delivery! Product is what I expected. NO problems."
"I ordered this item and received a confirmation email, followed by and email stating it was in stock and would ship in 1 - 2 days. Having not received the item, I got on-line and using the Chat session was told the item was backordered for at lease 3 weeks. Yet, my credit card has been charged, while the item is not even scheduled to ship."