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Return/Replacement policy:
0.00/5

Verified
1/5

2014-04-27

"I ordered a faucet on homeperfect.com. Not only was the handle broken, but it could not be re-attached, as the screw inside the faucet was cut off. I have been trying to get a refund and it has been very hard to get in touch with the company. I will never purchase from them again. "


Verified
4/5

2014-04-26

"Item was on back-order but they had it direct shipped from manufacturer."

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Verified
5/5

2014-04-26

"Smooth easy process. Order arrived as expected. "


Verified
5/5

2014-04-26

"The service and delivery were as smooth as can be. I will not hesitate to order from them again or refer them to my friends and family. Great value product!"


Verified
5/5

2014-04-26

"Very satisfied with price and delivery service. "


Verified
5/5

2014-04-26

"Fast delivery. Would do business again."


Verified
1/5

2014-04-26

"I ordered a Blanco 440200 Diamond 1-1/2 Bowl Silgranit II Drop In Kitchen Sink In White on line and the order said "In Stock" and ships in 1-2 business days. 3 weeks later I still did not receive the sink after numerous calls to the service dept. Finally the sink arrived and the box looked beat up and dirty like it was in someones warehouse for many years. Much to my surprise(HA HA) a corner was broken off. I then had to send back for a replacement. Luckily the process only took a week and I am quite pleased of the quality of the sink.
This is the worse experience I have ever had with ANY online company and would not recommend them to anyone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2014-04-25

"The wrong product was delivered and had to be returned."


Verified
5/5

2014-04-25

"Customer care really came thru for me"


Verified
5/5

2014-04-25

"Wonderful prices, quick shipping! Highly recommend!
"


Verified
5/5

2014-04-25

"Friendly people. Great customer service. Thanks for quick delivery too. "


Verified
5/5

2014-04-25

"Delivery was prompt...trucking company called to schedule, kept us advised of time and arrived exactly on time!"


Verified
3/5

2014-04-25

"My order was accepted, and then 2 or 3 days later I got an Email that the item
was not in stock, and would not ship for 1 or 2 weeks!
"


Verified
5/5

2014-04-25

"It was everything it was expected to be. Arrived in time "


Verified
5/5

2014-04-25

"Website was easy to navigate, the item was in stock, and it shipped out when promised. What more can one ask?"