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Verified
1/5

2018-01-23

Misleading, horrible customer service!

"Good luck if you need any type of assistance from them. The CS team is not empowered to do the right thing. Worst of all they are dishonest and lie. That is inexcusable."


Verified
4/5

2018-01-23

TOTO

"Discount price was good.."

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Verified
5/5

2018-01-23

Sink Grid

"Hope it fits. Cant wait for my counter top fabricator to get me the grid"

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Verified
5/5

2018-01-22

Good Price on what I need!

"The chat experience went well, event though they do not offer a military discount. The chat was prompt and courteous. Product selection was very good as well. hopefully the delivered product will also complete with a positive note."

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Verified
5/5

2018-01-21

Prompt and accurate

"Just a great experience overall. They did not have the chandelier available that I ordered and they called the next business day to let me know and offer options. Delivery was fast and no hold times calling in to customer service. "

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Verified
5/5

2018-01-22

"In ordering my toilet, so far so good!"

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Verified
3/5

2018-01-20

leaky grohe hose

"The site works well, had reasonable price for my item, but none in stock, available for order from manufacturer. We'll see whether delivery will occur within 3 weeks."

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Verified
5/5

2018-01-10

Great price fast shipping

"Received our Blanco sink in record time, very competitive price."

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Verified
5/5

2018-01-18

What does it take.... to change the essence of an online shopping experience

"Anybody seen these low prices? I was looking for an apron front sink. I kept coming around all of these discount websites for the best price on an apron front fireclay farmhouse style sink... and not only did I find it here but they shipped it to me for free.

"

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Verified
5/5

2018-01-14

Best there is!

"Great communication. Best Price. Fast, fast shipping. Repeat customer."


Verified
5/5

2018-01-14

Fist Time

"Very happy with the service, would absolutely use them again"


Verified
5/5

2017-12-28

Good experience

"Would definitely do business again with Home Perfect. I ordered a sink, when it was delivered it had a crack in it. The sink came directly from Blanco, so no fault of Home Perfect, this can happen in shipments. I had read the return policy before I ordered and knew I had two days to advise HP of damage. Calvin handled the order immediately and issued a credit on my account. He also offered to order another sink for me but unfortunately I had to have a sink sooner. How a company handles customer service is what creates return customers. Thank you for the great customer service.
UPDATE: Went ahead and ordered another sink, contractor said he could wait on it. Sink arrived in perfect condition! Thanks Home Perfect, great price, great sink!
"

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Verified
5/5

2018-01-11

You came through great, I needed your rescue. Calvin Greene stayed with me all the way. I will do business with HOME PERFECT again.

"Thank you Calvin Greene for following my problem."

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Verified
5/5

2018-01-05

Perfect experience with Home Perfect

"I have been buying from Home Perfect for my clients in the last year and a half and my experience is wonderful. The service is phenomenal. Christy Landry, who has been helping me with my purchasing, is knowledgeable, professional and wonderful . She goes above and beyond to help. I recommend Home Perfect to everyone !"


Verified
5/5

2018-01-03

My error but they backed me up!

"Unfortunately I ordered the wrong universal shower valve. When I called, the customer service rep gave me information on how to return the item and processed the purchase of the correct valve. Just a short time later, I received an email from Calvin Greene who indicated that an email with the return instructions had been sent and that he would waive the restocking charge. He requested that I send the FedEx tracking number and, when I did so, he responded that he received that information and had processed a refund in the amount of my purchase price. Thank you Calvin! Excellent customer service!"

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