"Tank came with dent and many scratch marks pressure was not 12 lb it was 16 lb"

"Home Perfect has always had the best prices, prompt delivery and great communications. The real test is when something goes wrong, a product failed, it had a 3 year manufacturer warranty which was immediately honored by Home Perfect Thanks to the convenient chat a home perfect employee, Calvin, got right to the heart of the matter and the product was replaced in 2 days
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"the price was great and it shipped very fast!"

"Original delivery arrived smashed, replacement sent very quickly. Good customer service, but company seems to have no control over how the warehouse packs and ships materials. "

"Awful customer service. Item first arrived badly damaged. Packaging was fine; it was obviously sent this way. Customer service wanted a 20% restocking fee to exchange the damaged product. After speaking to 3 different people and having to get ugly to be taken seriously, the replacement did come in alright, but in the end put us behind schedule. We will not purchase from Home Perfect again."

"The order is backordered and I didn't know it when I ordered."

"Fast delivery and product as expected"

"Very Dissatisfied, Still waiting on a backed ordered item, items for sale should not be listed if they are not in stock !!! They should at lease cancel your transaction once it is realized the item you ordered is not in stock !!! "

"INCREDIBLE!ordered on 22nd.delivered on the 23rd....OF DECEMBER!!`nuff said....."

"Very pleasant buying experience. Will recommend friends. "

"Still haven't received tub. I called to check on arrival date and all your rep could tell me was it was shipped. No info on arrival date? Don't you have tracking numbers or something of that nature? Im a general contractor and have been waiting for delivery for over 10 days now. Should be a bit better seeing as how shipping cost me $200. My client is still waiting to get bathroom back in order. "

"I am very satisfied. I feel I got the best deal on my first order. I am remodeling a home we just purchased and every time I need to buy something new I go to Home Perfect's website first. The customer service has been amazing. I accidentally ordered something I didn't need and they cancelled the order right away with no problems. I highly recommend Home Perfect."

"Good service. Great price."

"I never received my order from Home Perfect - tried to contact multiple times via email, chat, phone and got nowhere. I finally submitted a ticket requesting a refund and they did refund my money."

"Placed order, waited a week to find out it would be 3-4 weeks before shipment. Site showed in stock ships ASAP. Seems this is a common problem for them, just check any web reviews."