"Great merchandise and a great value."

"WORST EXPERIENCE I'VE EVER HAD. I'll go through my experience one step at a time, but it is needless to say that I will NEVER be purchasing through this company again.

12/1 - Ordered a new sink
12/9 - Sink arrives one day early but is broken upon arrival. Tried to call customer service but they were closed for the day, no problem.
12/10 - called customer service and asked to have a new sink expedited. The rep was not polite but I was told a replacement would be overnighted.
12/11 - received tracking info to find the replacement was not overnighted but rather sent regular mail. I chose to let it go.
12/18 - replacement arrives, again broken.
12/18 - called customer service, The rep made excuses and was rude, but assured they'd overnight a replacement and specifically told me I'd receive it no later than 12/21.
12/21 - called customer service first thing in the morning to get a tracking number, was given a tracking number that didn't pull any data but was again assured it should arrive today.
12/22 - after not receiving the replacement, called customer service and found that it had again been sent regular mail and was scheduled to arrive on 12/29. I told them this was unacceptable and the rep said they could process a refund. I began to tell him how disappointed I was with my experience and without a word he hung up on me. I was blunt, but composed and never rude or degrading. I said nothing that would cause him to be offended, but merely expressed my disappointment. I sat there in disbelief that he would just hang up. I soon received an email confirmation of a refund.

This is a very high-level overview of my incredibly disappointing experience. Each time I called I was treated rudely, and given empty promises. I was lied to 3 separate times. Their solution to my disgusting experience was to hang up on me and refund my money. Never in my life have I been treated this way as a consumer. I have no idea how this company is in business, the way they treated me defies words.

Their prices are unbeatable for a reason. Please spare yourself the pain and pay a little more to shop somewhere else."

"The sink was exactly as I ordered, nice size and good quality, It shipped quickly, the over all process was easy! Very Satisfied."

"I took me 6 months to receive a light fixture I wanted, I had to follow up with Home Perfect company several times, and in the end, I received the wrong color light fixture. I was then told I would get a credit, which I haven't received to date. "

"Order a light fixture from website. Got confirmation....also charged my credit card...no ship information. When I called was informed that the product was out of stock and discontinued. At that time they initiated a refund to my credit card.

Communication to the customer sucks!!!"

"This was my first experience buying from Home Perfect. I ordered a Delta kitchen faucet. According to the web site, there was only one item in stock. It was really there, being shipped within a few hours. It arrived promptly in excellent condition in a sealed box. I think the overall shopping experience was exemplary. The price of the item was the lowest I could find on the Internet at the time the order was placed, taking advantage of the member price. On the basis of this shopping experience, I would recommend Home Perfect."

"Good price, good service and quick shipping - what more could you want?"

"Called in the order. Representative made placing the order easy. Product was delivered the next day. Ordered a Hansgrohe faucet for the half bath. Pricing was great, product was exactly what I expected."

"Beautiful sink and an amazing price! Now I just can't wait to have my contractor install it! I will always look at Home Perfect for items before looking anywhere else. "

"Best price and delivered when stated. Wr love the new sink."

"The whole transaction was easy. The price was very competitive and the machine came earlier than the expected time. Thank you."

"had to call them only to find out my product is on backorder 1 month .. no communication from seller about this .."

"90% of my order was delivered on-time and very hassle-free. There were some hiccups with the remainder of my order, but they appeared to be manufacturer's delays. Sales and Customer Support were great. Warehouse and shipping areas have room for improvement."

"Very nice selection and great price on the faucets I bought. Search and filtering products could be better."

"Quick delivery, no hassles!"