"I am having my Blanco sink installed tomorrow. The sink arrived in excellent condition and looks good. Home Perfect packaged the sink for shipping well. I am happy about the color that I chose.
I chose Home Perfect for it's free shipping, and the fact that I did not have to pay sales tax. This is a significant differentiation over the local big box stores. Of course, this only works if you have the luxury of time for product receipt, which I did.
I have no complaints."
"Customer service really came through for me. It was with the manufacturer not Home Perfect that the issues were with. I finally received a good mirror the third try and I owe it all to the customer service rep, Mark. He worked hard at getting me a quality piece. "
"Good product with expected feature and quality. Will buy it again from homeperfect."
"Great selection, and prices; easy website ordering; efficient delivery. What's not to like?"
"Best price, delivered on time, great quality "
"As expected quick and the price.was good"
"Great product. Great price. Fast shipping. Highly recommend."
"It's been 3 weeks and I didn't receive the product. Four telephone calls to India and the warehouse is closed for the Jewish Holidays. I demanded a refund and got it somewhere else. I'd never buy anything from this company again. Never."
"Bought 3 toilets from them and their price was good. One came cracked and even though they gave me a little resistence to fixing the issue they fixed it in the end by promising to send a new one."
"Extremely Pleased with the service. GREAT communication every step of the ordering, shipping, and delivery of my product.
I will use this service again when needed.
Keep up the outstanding SERVICE and Great pricing."
"Item was not as specified on website. It was shorter than listed, and I had to pay to return plus a restocking fee of 20%. Beware false advertising!!"
"Arrived quickly, packed well, and perfect condition! "
"The item ordered had been discontinued and was not in stock...even at the time I ordered it. I called a week later to check on order status. The rep called the warehouse, told me it was in stock and I should receive a shipping confirmation the next day. No confirmation after five days. Called again...was told the item wasn't available and they would credit my card...even got a credit memo. Five days later, my card still doesn't have a credit. Will give them two more days then I'm callening the credit card company to report fraud."
"They are late and are holding up the installation of our countertops. Very poor responsiveness."
"Faucet missing handles, no word from customer support over a week later. "