"The alarm system arrived on time and everything was in the box and packed well. I am still in the process of installation because of what I classify as the differences between my old system and the DSC system. At this point I am not sure if the I missed something in describing what I have or the CSR did not realize the potential compatibility issues.
I also must say I thought I knew more about alarms than I have learned I do so some of things I need to work through are due to my lack of knowledge. However, my on line installation technician Matt has been patient and helpful. With his continued support and guidance and my determination I expect to have a successful installation.
The suggestion I would make is for potential customers who possess a reasonable degree of mechanical and electrical knowledge but not knowledge of electronics such as myself a study guide or primer would be helpful. Although I have to reread the installation and reference guides several times with Matt's help I am getting it. "

"I received your shipment of my alarm. I did not realize that my older GE Simon door sensors would not work with the new unit, so new sensors were ordered and I have a notice of their delivery. The first system had much clearer description of programming. If I need help; is there a local GE man available that can help me with programming?
Thanks, Jere DeVore
"

"The range of security items available at The Home Security Store is great. I found exactly what I was looking for at the right price. Actually, I found something better than what I was actually looking for because they had so many options available and the price was actually less than what I had planned on spending.
I would reccommend this store to anyone wanting to begin making their home or office more secure."

"The item I ordered arrived broken. While they allowed me to return it, I had to pay for the return shipping! They sent a broken item and made me pay for their mistake. Terrible customer service policy! I don't recommend this company."

"Package arrived a day ahead of time in perfect shape. Door Bell is great and works as advertised. Overall experience with Home Security Store was Excellent."

"As always... The best price and quick delivery."

"My order shipped and arrived promptly. Customer support has been excellent and I will definitely use them again!"

"I am very impressed with your product, I am considering purchasing one for home use."

"Sir/Madam, excellent service. You promised delivery on 10 Jan, I was leaving for South Africa next day which made reliable delivery essential. You came through and next time I visit the US I will purchase additional units. Thank you very much, also appreciated the discount and free delivery. "

"First time order it arrived prior to the estimated date of delivery. Excellent."

"I was very pleased with my purchase of a home security system. Yes, I already had previous alarm experience and had already hard wired my home for security, but they were great on the phone when I needed to ask a question about programming and their prices were the best I found on the web. Shipping was quick and as ordered. Will definitely do business with again and have already recommended to friends. Why pay ADT so much when you can do it yourself and get monitoring for as low as $8.95 a month."

"Prices a little high but delivery service was fast. Haven't hook up the devices yet and will submit review if problematic"

"Everything was great. Thanks for being so prompt."

"Hi,
Home Security store's website was very user friendly. I entered the product name I needed for my home security alarm in the search box. A list of variable products with a picture of the item and all the details were listed. This really made it easy for me to view and read the product I was needing. My selection was chosen and the process to check it out was even great. No hassels, no waiting, all the information was there to review on the product I choose to purchase. Each step process was smooth, just like sailing on calm waters and feeling the cool breeze in your hair and face.

I was kept informed of when my order was shipped and when it was to arrive. I was very impressed with the excellent and outstanding service provided by Home Security store's website.

I have shared my experience and the product I purchased with co-workers at my employment. Even those who don't own a home alarm system yet. I did let them know how much I liked shopping at the Home Security store and highly reccommend they visit the website. Since they never know until they've given it a try and whose to say, someone they know just might need a product from the Home Security store.

Thank you for providing an excellent user friendly website.

Tiki1718"

"I bought a DSC-1832 security system kit from Home Security. After some issues trying to read and understand the intallation manuals, which were written for professional installers, I visited there forums and asked a few questions online to their tech staff. Everything then became clear.

Installation was relatively simple,including registering the wireless devices with the control panel. Everything worked as advertised and the quality of the product was great.

One of the best features came with the option Envisalink Unit that communicates with your smart or dumb phone via email or SMS texting. It also allows remote control of the system.

High quality system. Looks like it is built to last.

I would highly recommend it to the do it yourselfers that have at least some geek in them. The only drawback is the technical level of the manuals. If the company made a DSC-1832 For Dummies manual, anyone could install the system.

I'm getting an additional system for my daughter's house."