"The order took a little longer then expected and I was given incorrect information about 2 items, the siren I ordered does not fit in the airduck which the salesman said is the normal place to put it and recommended it. and I cannot program the security sys with the keypad I have, which again I told the salesman about."
"I was very happy with the different packages that Home Security Store offered. I have full tracking of the shipment from the purchase to receiving the order. My biggest disappointment was a request to have it ship by usps instead of ups because of the high brokerage fee charged by ups. But my request was not fullfill. Somewhat disappointed.
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"Purchase experience was fine. Description on the website was appropriate and correct. Delivery time was clearly explained and the item was delivered on time."
"My experience with this store was fabulous. The service was excellent. The order arrived quickly and perfect. The products are great and easy to install. I recomend to all to buy in this store are great!!!"
"VERY SATISFIED. ORDER PROCESSING WAS EASY AND FAST. PRODUCT WAS DELIVERED PROMPTLY AND COMPLETE. WOULD NOT HESITATE TO DEAL WITH THIS COMPANY AGAIN"
"Very good Tech support. Wish you would enclose a user manual with system & not sell a 13-950 for a siren. If you need a siren you need the SSX-52."
"The new ones did not work with the old ones that I have, but the new ones work together. The manufacturer has changed the operating frequency since I bought the first ones."
"I have purchased items from the Home Security Store over the past couple years and they have always delivered 100% customer saticfaction. They process and ship orders right away so that you aren't wondering where your order is. They also do a very good job supporting the products they sell. I will always look to them for all of my security needs."
"Hassle free.Good pricing on most items."
"Home Security Store delivered our unit in a very timely fashion. The GE Simon XT however did not come with a complete user manual. Youtube was a big help on installation and the manual is online available to view or download. The system is great and home monitoring is available at a reasonable rat e."
"This is my second purchase of this system. I bought one for myself a few years ago. It was easy to configure and install and is still working. So now I bought one for my daughter. Once my other daughter and her husband settle into their new house, I will purchase one for them."
"This is an excellent service. The web site is great and placing the order was seamless. I followed the shipping process on line (for interest sake) and received my motion sensor light exactly when promised. It works great and is exactly what I wanted. You can't ask for more than that."
"Tech support requires a limited time period especially if you live in eastern time, also you wait for hour or more to get to talk to someone. need more tech support. You can talk to sales anytime with no wait, sends a bad message."
"very happy with quick shipping"
"knowledgeable on line salesperson. product meets expectations."