"very satisfied with purchase. Items were delivered on time and packaged well. No damage at all. easy assembly. "
" The whole experience of ordering was made easy and delivery went great No Problems! My furniture was every thing I expected . The off white allows me to change up my color scheme easily and frequent and looks Great with my wood floors! I "
"Nice sleek chair for my home office . "
"We were fortunate enough to receive a beautiful dining room table - but needed chairs to complete the set. These are perfect; right height, very comfortable and good quality - and finish the set just right. Everything arrived a lot earlier than expected, and in perfect condition. I would definitely recommend using Homelement; and if we ever need furniture again, we would use their services.
Ann ~ Venice, FL"
"This piece of elegance is beyond outstanding and it is quite sturdy too. It looks very expensive, I can't believe the selling price. The LED light comes on as shown, you won't regret the purchase and it works great for mechanical mattress."
"You're getting what you pay for here but the sofa cushions are very thin and slide off as soon you sit down. The cushions are no more than 4 inches thick and they already seem to be wearing thin. Disappointed in this purchase. "
"I purchased from Homelement before and had a good experience, so I didn't have any hesitation to order from them again. This time around, it's even better than expected! "
"I spent $1400 on a bedroom set through Homeelement. After delivering me a broken headboard, they refused to open a claim with me and/or refund my money. The best they could offer me was a $100 check and a touch-up marker. Absolutely ridiculous.... save your money and buy elsewhere."
"Very smooth transaction with excellent customer service and communication. After not receiving initial email confirmation of my order, I called customer service where Jennifer said she would have it sent to me. Not only did she promptly forward the order confirmation to me, she also kept me informed of the delivery day and specifics. The glass tables arrived quickly and in perfect condition. I found the best prices at Homelement, and didn't have to deal with any hassles or play any games. Thank you!"
"GREAT service, exceeded my expectations. One (of six) stools that were delivered to me was damaged. So, I contacted Home Element and they immediately got back to me asking me for photos. I emailed the photos and within the same day, I received an email telling me they'll look into it. A day later, I got another email telling me that they'd replace the stool. Five days later, I got the stool. As a small business owner, customer service is #1 in my book and I can say these folks nailed it! I'll be a return customer for sure. "
"I could not be happier with my new dining room set! I was a little concerned ordering furniture online, but I am certainly glad that I did! From the telephone representatives to the delivery men, everyone was top notch! There was a delay in my table pad, but frequent e-mails from the company assured me that it would arrive before Thanksgiving, and it did! They are true to their word! I am a very pleased customer!"
"Prior to purchasing Crowley Mosaic nesting tables, I searched the internet for the lowest price. Homelement not only offered the lowest price, but offered a discount and free shipping for first time customers. I placed my order, and almost immediately received an order confirmation with important info concerning the order; including a timeline of how the order would be processed, and when I could expect shipment. Contact phone numbers were also provided. My order was placed on Sunday 9/28 and shipped on 10/1! It arrived in a timely manner. It arrived double boxed and totally bubbled wrapped. Despite the shipping precautions, the tables arrived with an issue. I noticed that on 2 of the tables there was a small amount of grout missing; not enough to make me send the tables back, but I did notify Homelement. They contacted me immediately and offered me an additional discount! I do the majority of my shopping online, and I have never experienced the level of customer service that I did with Homelement. I would not hesitate to purchase from them again and I will recommend them to friends. "
"Received all items we without any problems."
"We are very happy with Homelement. We purchased a kitchen table and chairs, and upon arrival, although the packaging looked fine, there was significant damage to the table. Homelements customer service was exellent and shipped a replacement. I have always said things happen - it is how you handle those situations that matter. And Homelement stepped up, and quickly rectified the situation. We are very pleased."
"I just received my Coaster Brooks dining room table and chairs. They came in less time then what the predicted date was. Packed very well. They are beautiful, and even look much nicer then in the picture. Well worth the money. We're missing a small chair bolt, and 2 wooden plugs, but my husband was still able to put the set together. I called them and their getting in touch with the manufacturer so they can be sent out right away. Don't hesitate on this set. Edited to say: We received the missing parts, so now all is well. ;) "