"I have purchased from HomeTech Solutions several times over the past few years. They have a user friendly website, are reliable for sending the correct products and orders are processed and shipped in a timely manner. Very happy with my on line orders from HomeTech Solutions."
"The idiots sent the package without my name on either label AND my address is an APO military address. Sooooo it went to "Military APO mail" If the rest of the address didn't have the "AREA" I worked, I never would have recieved it. As it turned out the package was opened and about the 20th person asked was me! Really Dumb Move on their shipping department.
OPPS! Please disregard this comment. I confused Home Tech with the Company ALtec Electronics. My sincere apologies to Home Tech. Their service was top rate and prompt. Again Home Tec...I apologize."
"Yes Home Tech was very helpful on getting what I was looking for."
"Excellent service, parts received as promised date, already installed and working great. "
"Great Web ordering system. Emails updates and shipping were accurate and timely. Great on the delivery; product was protected and mailed to us within the agreed upon timeframe. Great Job HomeTech. I will be purchasing other products from you guys. Thanks for the quick and accurate response. I've got my alarm system working. Yeah...."
"Product as described. Fast delivery."
"the item I got didn't have a good description. so I ended up with a useless item. what I needed was a 1x3 video splitter, this is a 3x1 multiplexer (mux) or combiner. it did not say this in the description for the product. the owner of the company saw this review and changed the product description (I did not know about it until I looked at the web site). I mistakenly saw the $80 shipping on the shipping prices and thought it was a scam, but I was wrong, UPS really does have $80-96 shipping and has recently changed their pricing structure, and even higher depending on if you want same-day. so I am making a formal apology to the owner of the company for parts of this review. it was too expensive to RMA this, but the owner of this company was kind enough to refund me the price of the product without me even asking. I hope there is a way to contact if I run across another product I have questions about. I think I would shop at this store again - the prices are good. a lot of this review has been my mistakes and I don't know how to delete this review now that the problems are pretty much all resolved. for instance one mistake I made was I did not avail myself of the usual contact us page like I usually do to get the product database fixed or to ask questions. I think I was having a rough day. issues are all resolved."
"Good products, prices and quick shipping. The web site has good techical and sale information to help in comparing different products. I had a technical question and it was answered quickly and accurately."
"Reasonable price. Delivered on time. Exactly what I needed. Good Job! I'll be back!"
"Prompt reply to my purchase. Accurate shipping estimation. Product shipped as advertised. Packaging was less then expected (Not in a padded envelope). Arrived on time and undamaged. Smooth transaction."
"Received 2 Zone HVAC Controller quickly. Installed it with two thermostats and damper motors! Works great!
Now I have Cooling/Heating where needed in my house! Bedrooms{upstairs} or Living Rooms{downstairs}. Came with complete detailed instructions! Need to be electrically Inclined!
Controller even has a smart equalization function; it can take hot air from upstairs and deliver it downstairs to prevent excessive heat in bedrooms!
Should pay for itself in energy saving in no time!
HomeTech has other great products I am considering! Also received a 10% off coupon for my next purchase!
Disclaimer: licensed HVAC tech and Electronics Degree holder! "
"I have ordered from Hometech several times in the past. They are always prompt in shipping out your order. I have only had an issue with my most resent order where one of the products I ordered was broken. I am working with Hometech now to get the issue resolved. I am sure if they will take care of it as quickly as they ship everything out to their customers.."
"I thought the items were in stock, now that I've placed the order I get an email telling me the item is out of stock. :(
I was hasty with my review. HomeTech shipped this and I received it fairly quickly. There was confusion on my side, no wrongdoing on HomeTech's side."
"HomeTech has a Low-Price Guarantee which says "We are 100% committed to offering our products at the best possible prices." Unfortunately, those were just empty words when put to the test because they refused to match an exact (non-clearance) item from SmartHome.com, an authorized dealer. HomeTech, learn the meaning of "100%" and the commitment/integrity it takes to stand behind your words.
Update: A few hours after submitting this review, I received an e-mail (and a phone call the following day)from HomeTech's office manager stating the owner approved the price match; no explanation as to why the price match was originally denied, then reversed, was offered. I did not purchase from HomeTech, order had already been placed with SmartHome."
"HomeTech offers outstanding customer service, knowledge and support. If you search the internet you can find better prices than HomeTech, but not by much, and HomeTech is cheaper than most companies I comparison shopped with. For me, HomeTech is my first choice go-to company. I know I'll get good products at a good price and not have to waste time searching around. I also know that if I have questions about how something works or how to implement a product, I can call them on the telephone and talk to a friendly knowledgeable person than can answer my questions. Hands down, a great company to deal with."