"it was quick and easy. thank you"
"It was difficult to find the filters at first based upon the instructions that came with the product and the model number printed on the bottom of the air purifier. On the purifier, the bottom says it's model HPA-101, but when searching for this on the Honeywell site I only came up with stuff like HPA-100, HPA-104, HPA-105, etc..
The air filters on the site did not state they were for the HPA 100 series, but only gives specific models. Updating these descriptions would be more helpful and prevent customers like me from wasting time to try to find the correct replacement filter.
What would even be nicer is if Honeywell provided a mechanism that a customer could just enter the product model they own, then the site returns all the replacement parts and accessories associated with that product. I could code it up for you guys, but I'm already committed as a software architect elsewhere. Hopefully this advice is heeded!
Overall I am satisfied with the product I bought and finally found the right filters after 30 minutes of searching various websites and my product manual. Hope this user experience is improved as mentioned above, products are great though."
"never could use PayPal....finally paid with credit card."
"Has the product I need and fast"
"You have a very good web site. Items were easy to find. I liked the way you had pictures of your items showing exactly what they looked like. Thank you kindly."
"Easiest way to show ever!"
"You should make it more easy to find the proper filter for the unit(s) someone has. If you used a visual display, like Click on the Purifier unit you own, and having that bring up the proper prefilters and filters that would fit."
"I spent hours searching for filters for my Cool Moisture Humidifier and not one site (even the store I purchased humidifier from) carried what I was looking for nor did anything state the item was re-named. I'm glad my brain turned on and I finally wound up going directly through Honeywell. I simply not trust cheap imitations that charge the same amount or more. I plan to search the site to see if they carry other products I need (or want)!
UPDATE: Thought I couldn't be happier? Guess again! At first I was disappointed that standard shipping was not free, but when I recieved my filters in just a couple days....my mind was blown! Happy to pay min shipping charge for excellent speedy delivery for exceptional quality product with no damage not even a scratch on outer box. And the filter itself seems (at least to me) a bit sturdier than the one that came with my humidifier! I hope these filters stick around awhile since I cannot find them anywhere! (Too bad because I have quite a few coupons ha ha ha)"
"very easy to find products"
"I love the clean air my Honeywell churns out. It is a great product."
"Very user friendly and low pricing. Honeywell "Best Lighting" and easy install. ☺
"
"It was fairly easy,which is unusual."
"I ordered two filter items and left them in my shopping cart. I was inviter to complete my purchase and when doing so found that my one item a 4 pack of filters was changed to a single. I found no way to get the 4 pack that I originally wanted to buy."
"Top notch order experience!!"
"I will not purchase my Honeywell filter from any other site."