"Faster than expected fulfillment and shipping, appears to be great quality and fit."

"Delivered w/in stated timeframe, delivery driver was very courteous - assisted w/opening damaged outer box and assisted w/carrying the cover to the garage area. Good quality product and fit perfect."

"The hot tub cover we ordered took almost a month to arrive and shipped to the west coast and then back to Oklahoma to finally arrive damaged. My impression of the cover wehre the damage had occurred was that it is lower quality than our original CalSpa cover."

"Quick delivery. Ease of ordering "

"the craftmanship was great . I am pleased !"

"filter delivered on time as promised"

"Hot tub works is great. They had everything we needed at lower prices than the hot tub stores and we received them in a timely manner.
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"Delivery person was professional, courteous and helpful."

"Filters are much cheaper here than in the store where I bought the hot tub."

"When I ordered our cover, I measured it and provided that information that it was for a Dimension 1, Sedona spa with rounded corners. What we received was a square cover with small rounded corners that does not fit our spa."

"order was filled and shipped correctly, arrived sooner than expected and came in perfect condition.. "

"worked as described, very satified"

"very good experience --good prices"

"quick service and good product discriptions to help find right parts"

"Delivery took longer than I expected about 3 weeks, and I expected the straps to hand 6" lower than the skirt, but ended up with lass than 4" so I had to relocate the catches for the straps. However, the quality looks good and it fits, which is nice."