"The customer service of Hotel Signs has been GREAT!
Holly was amazing and helped me get everything I need!
We will be back for all our sign needs!"
"Holly was a rockstar in helping me get my order taken care of - thank you so much! She personally found my items, created signs and placed them in my cart so all I had to do was put payment in and submit"
"Fast and user friendly and always do a fabulous quick job!"
"I was just recently made the AGM of my hotel, and didn't know any of the login info. Stephanie was very helpful in getting the account switched over to me."
"The customer service agent was very knowledgeable about product and materials needed for my project.
I will recommend Hotel Signs to all my colleagues. "
"Holly Ferguson made this purchase easy as can be. She deserves a raise. (I hope this makes Holly's boss very uncomfortable) I'm serious. Pay her more money."
"Very user friendly and customer care.."
"Helped me threw the process with an order "
"chat session was very helpful!"
"We purchased all new signage for our Resort it look's amazing and they were right on time, no issues. "
"Outstanding experience with both Deanna and Kristin! They made the ordering and production process so easy. I'll definitely order from HotelSigns.com again! Keep up the great work!
-George Cochran/General Manager"
"We order interior sign packages for numerous hotels through hotel signs. Shipping is always quick. Staff is knowledgeable & quick to respond to any questions or issues that may arise. "
"I ordered something totalling $3.21, and my final total with shipping, handling, and tax is almost $20.00. That seems like alot!"
"I had a unique customer service situation that could not be fixed without the help of a customer service rep. Holly Ferguson was PHENOMENAL! I am 100% sure the problem was of my own doing, but she never made me feel that way...she just fixed the problem. And to top it off, she followed up with me once it was fixed to make sure I was good to go. That type of service is rare these days. Thanks Holly!"
"Love the chat. They always point me to exactly what I want."
A rep from HotelSigns, SignArtisan, has responded:
“Hi! Thank you for your feedback. We try our best to offer competitive shipping rates, despite rising freight costs. You may consider enrolling in our SignStars® Loyalty Program. There's no obligation and you'll receive a 5% discount and free shipping on your web orders (few exclusions apply). You can visit www.hotelsigns.com/hampton/signstars to join and start saving. Also, we are currently running the 'Our Commitment Runs Deep' campaign. We understand that many properties are still recovering from the effects of Covid so through the end of the year, we're extending a 20% discount to all our our hotelsigns.com customers. This can be combined with the SignStars® benefits on any order- large or small. Should you have any questions, our customer service artisans are just a click away. You can email us at cservices@hotelsigns.com or click the chat icon at the bottom of our web page. We value your input and thank you for being a loyal hotelsigns.com customer!”