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Product & services pricing
3.94/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.13/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2022-02-09

If only

"I wasn't stopped from continuing my day; however, I have one more box to click through because you need feedback about my experience. Maybe just you know, not bother with asking."


Verified
5/5

2022-02-08

"Jennifer and Lindsey were very helpful, quick and efficient in getting me re-established for signs purchase."


Verified
5/5

2022-02-02

Sign Me Up!!

"This sight is very easy to navigate. There is also someone on stand by via chat ready to help at a moments notice. I was able to find the signs I needed quickly with out any problems."


Verified
5/5

2022-02-02

Ice & Vending

"Lea & Stephanie = Awesome! "


Verified
5/5

2022-02-02

Great service

"Jennifer is the best. She provided Great Service."


Verified
5/5

2022-02-02

2 minutes and finished

"Quick and easy! No issue or concerns. User friendly"


Verified
5/5

2022-01-28

Leaving their mark all over our building

"Customer service is amazing, and I couldn't be happier. Stephanie was brilliant. Will order again soon. "


Verified
5/5

2022-01-27

Great webasite!

"Thanks for making it easy!!"


Verified
5/5

2022-01-27

Thank you

"easy process and easy credit card processing"


Verified
5/5

2022-01-26

Magic little leprechaun

"I was slowly and miserably trolling through the pages when a magical friend asked me if I could use some help. Within moments she found exactly what I was looking for. Awesome experience! Thanks!"


Verified
5/5

2022-01-24

great customer service

"I had an issue getting my company card to process. Long story short, Lindsey, helped me out, made ordering 10x easier. Thanks again."


Verified
5/5

2022-01-19

NOT BAD

"Easy to order online.... High Quality"


Verified
5/5

2022-01-12

Great Service and Great Product

"I can always count on hotelsigns.com for great service and products!!!"


Verified
5/5

2022-01-07

Best Western

"The person that helped me doing my order was excellent!!!

"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2021-12-22

"Everytime I went to correct something with billing or shipping address I would loos cc info inputted"


Rep reply posted 2021-12-22
A rep from HotelSigns, SignArtisan, has responded:

“Thank you for taking the time to review us! With so many companies being hacked and customer information being compromised, we have taken extra precautions and implemented a PCI Compliance policy to protect our customer's payment information. That being said, our websites are programmed to NOT retain payment information. I understand that this may be a slight inconvenience but keeping our customer's sensitive information confidential is very important to us. I hope that this will not deter you from ordering from us in the future! Thank you for choosing hotelsigns.com.”