"This review is particularly for the Gallivant Hotel.
* When I arrived at 10am, there was no room ready. The woman at the desk had never heard of "Hotels By Day" and asserted that the earliest possible check-in was 3:00 pm. When I created a fuss, she found me a room for 12:30pm.
* The quoted price was $135, "plus fees and taxes" -- and she charged me $239, explaining that there were fees and taxes above the quoted price.
* The woman behind the desk was distinctly rude. She clearly thought that a morning check-in was somehow obnoxious on my part.
* I finally got into the room at nearly 1:00, and it was hardly more than a closet. A microscopic single bed, with just enough room to slide onto it.
On the positive side: it seemed clean."
"Answered all my questions and easy to use"
"Hotel had no rooms available to fulfill my 10am reservation I’m stuck here in Murfreesboro Tennessee having driven 14 hours and I have nowhere to sleep, and your customer service line is closed. wonderful!!"
"Good price on hotels. Good location.
But account setup? That date picker? OMG how annoying."
"So easy, simple & stress free!!!"
"love the fact I can rent a room for a few hours."
"Easy to understand and find hotels/rooms"
"Wish there was more hotels near YYZ that offered this service! "
"Thank you. Easy to make reservation. "
"Xxxxxxxxx. Yyyyyy. Zzzzzz"
"Robert at the customer service was really helpful"
"Hope this works if it does it's awesome"
"It was really good Thank you "
"It took 6 try’s and 4 different emails to book "
"It was great to have 4 hours during the morning for a shower and short sleep in central London between international flights"