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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified HotelsByDay Shopper
Verified
5/5

2018-09-30

Great service

"Worked just as advertised.....great hotel and smooth check in"


Rep reply posted 2018-10-01
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Happy to hear you enjoyed your experience. Thank you! :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-09-29

Fast and rel

"Excellent site very helpful in the last minute. Gave many options to choose from. "


Rep reply posted 2018-10-01
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Thank you for such wonderful review ! Fortunately hotels are each day more and more enthusiastic with our service and we don't cease to expand ! Enjoy your Daycation! :)


Verified HotelsByDay Shopper
Verified
5/5

2018-09-28

Great service!

"Spoke to Taylor for my booking, and she was so helpful!

Thank you!
"


Rep reply posted 2018-10-01
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Happy to read you like our service :) Thank you so much for this amazing review and for booking with us!!”


Verified HotelsByDay Shopper
Verified
2/5

2018-09-28

customer service agent was unable to answer basic questions.

"I called your customer service number to ask a few questions about using your website. Clearly your rep didn't have working knowledge of your website and was unable to answer basic questions....she sounded very tentative and seemed to be guessing at answers..phrases like "it should" and "I think" were common in her statements. It makes me question if this will work for me. I will give it a chance ..but I would suggest more training...and perhaps you should require every rep to actually open an account so they can answer questions."


Rep reply posted 2018-10-01
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Thank you for pointing that out. We would like you to know that we are already taking care of it and our CEO will send you an email very shortly.”


Verified HotelsByDay Shopper
Verified
5/5

2018-09-28

"Great site, good prices, decent selection."


Rep reply posted 2018-09-28
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“We are very happy to read that you had an easy booking experience! We hope you enjoy your daycation :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-09-27

Very convenient

"I have a late flight and use HotelsByDay to stay longer in the room and enjoy the stay."


Rep reply posted 2018-09-28
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Happy to hear you enjoyed booking with HotelsByDay. Thank you! :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-09-27

"Awesome service and staff. Very relaxing and zen experience during the day!"


Rep reply posted 2018-09-28
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“We are so delighted to read that you had a great experience :) Thank you for booking with us !!”


Verified HotelsByDay Shopper
Verified
5/5

2018-09-26

"So easy. Love the convenience. Thanks!"


Rep reply posted 2018-09-28
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Thank you for the awesome review and we hope you are able to relax during your daycation !”


Verified HotelsByDay Shopper
Verified
3/5

2018-09-25

Reservations Process Rating

"I won't know if this is really good until I successfully check into the day room I reserved. Hit me up later and I hope this 3 rating turns into a 5. "


Rep reply posted 2018-09-25
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Thank you for your review ! We understand your concern and hope everything goes well during your Daycation :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-09-25

Great service!

"happy with how quick and efficient the site is."


Rep reply posted 2018-09-25
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“We are very happy to read that you had an easy booking experience!”


Verified HotelsByDay Shopper
Verified
4/5

2018-09-24

long layover on way to Greece from Hawaii

"On our way from Hawaii to Greece our arrival and departure from LAX is almost 10 hours. Getting a day room with hotels by day is a good option."


Rep reply posted 2018-09-25
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Thank you for this amazing review ! Looking forward to providing you with more daycations :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-09-23

easy!

"I like this service. I will use it again."


Rep reply posted 2018-09-25
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Thank you for this review ! Looking forward to providing you with more daycations :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-09-21

Smart choice

"So far, so good. Hoping hotel will be easy check in."


Rep reply posted 2018-09-25
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“We are happy to hear you enjoyed our website and we are sure it will be the same for your stay ! Thank you for trusting us :)”


Verified HotelsByDay Shopper
Verified
3/5

2018-09-20

Auto fill needed

"Auto fill option would help not enter info all the time, "


Verified HotelsByDay Shopper
Verified
5/5

2018-09-20

"So far so good with all my past experience "


Rep reply posted 2018-09-21
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“So happy you have been enjoying ou service, We will keep working in order to always exceed your expectations :) ”