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Customer service:
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Return/Replacement policy:
0.00/5

Verified HotelsByDay Shopper
Verified
5/5

2018-08-12

"easy to use and reliable "


Rep reply posted 2018-08-13
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“We are glad to read you found our service user-friendly :) Thank you so much for the review and for booking with us!!!”


Verified HotelsByDay Shopper
Verified
5/5

2018-08-12

Simplicity Defined

"The booking process was simple, and there was lots of available choice in my city. I was happy that I could actually book under 5 hours before check-in time!"


Rep reply posted 2018-08-13
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“What a pleasure to see a review like yours:) Thank you so much for using HotelsByDay and please come back!!”


Verified HotelsByDay Shopper
Verified
5/5

2018-08-12

Great website

"Very straight forward and easy to use"


Rep reply posted 2018-08-13
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Happy to read you like our service:) Thank you so much for the review and for booking with us!!”


Verified HotelsByDay Shopper
Verified
5/5

2018-08-10

"Very easy and straight forward "


Rep reply posted 2018-08-13
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“We are delighted to hear you enjoyed our website and hopefully also your stay :) Thank you for booking with us!”


Verified HotelsByDay Shopper
Verified
5/5

2018-08-10

It is very convenient!

"It was my first time to try day use service in Canada."


Rep reply posted 2018-08-10
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Thank you so much! We are glad to hear you enjoyed booking with us. Looking forward to providing you with more daycations!!”


Verified HotelsByDay Shopper
Verified
4/5

2018-08-09

Only few options in this city

"Easy reservation and very good day stay option instead of night stay. Would be nice to have more than 4 options in this city."


Rep reply posted 2018-08-10
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Agreed! We strive on changing hotel mentalities to provide more flexibility and are working to expand. Thank you for using HotelsByDay and we hope you have a great daycation :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-08-09

"Works perfect for rest before a meeting or a surprise for the wife"


Rep reply posted 2018-08-09
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“It makes us very happy to hear this! Thank you for using HotelsByDay and we hope you had a great stay :)”


Verified HotelsByDay Shopper
Verified
4/5

2018-08-09

IMPOSSIBLE TO REACH BY PHONE

"The website does not permit more than one room to be booked. I was trying to call to see whether I could make a booking for two rooms. No luck!"


Rep reply posted 2018-08-09
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“As per listed on our website our customer service line is open from 9am(EST) to 9pm(EST). Would you like to try again or send an email to frontdesk@hotelsbyday.com. ”


Verified HotelsByDay Shopper
Verified
1/5

2018-08-09

FRAUD

"Called Hotel and they never heard of booking by day rate."


Rep reply posted 2018-08-09
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“We are so sorry to hear about your bad experience however the hotel you booked has thousand of day bookings from us and none gets confirmed over the phone. As per our clear instructions on the confirmation, you are required to show up at the hotel with a copy of your booking details and they will accommodate you. Hope for better luck next time!”


Verified HotelsByDay Shopper
Verified
5/5

2018-08-08

Easy

"Easy to book....and even easier in repeat bookings. I recommend it. It's a great service"


Rep reply posted 2018-08-09
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“We are delighted to hear you enjoyed our website and hopefully also your stay :) Thank you for booking with us!”


Verified HotelsByDay Shopper
Verified
1/5

2018-08-08

"My hotel was confirmed and when I went to the hotel they said it’s full "


Rep reply posted 2018-08-09
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Dear sir we thank you for letting us know, our customer service called the hotel right away and we are pleased that you were able to get in your room. Our CEO will personally proceed with contacting you ”


Verified HotelsByDay Shopper
Verified
1/5

2018-08-08

"I made a genuine mistake to book the wrong date. Had to cancel because your policy gives no option to correct the dates. "


Rep reply posted 2018-08-08
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Thank you for your constructive feedback. We are very sorry to read that the booking process did not go as smooth as expected. We hope you come back and enjoy your next daycation :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-08-06

Easy to book

"The page was very helpful"


Rep reply posted 2018-08-08
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Happy to hear you enjoyed booking with Hotels By Day. Thank you! :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-08-06

Love this service!

"I work overnight shifts and love this service for days when I can’t commute back home! It’s wonderful. "


Rep reply posted 2018-08-08
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“So happy to hear we could make your life easier! Thank you for booking with us :)”


Verified HotelsByDay Shopper
Verified
5/5

2018-08-03

"Easy to use. Works. Convenient."


Rep reply posted 2018-08-06
A rep from HotelsByDay, Guest Excellence, HotelsByDay, has responded:

“Happy to read you like our service:) Thank you so much for the review and for booking with us!!”