"Despite all these negative reviews, I was so impressed by the company's prices that I decided to give them a chance anyway, figuring if they were really all that bad they wouldn't still be in business. I ordered some black and color cartridges for my little HP Deskjet, and they've worked just fine! I'm planning on ordering from them again, and if the products are substandard, I'll be sure to post here again."
"When I contacted them they said they would send replacement cartridges for the ones that they first sent..they never came and they are ignoring my email. The cartridges are almost empty when they come..this is a big rip off!!!!!"
"Do not waste your time!! They advertised "new compatible" cartridges. They shipped a mix of refurbished and new. It said refurbished right on the box. When I complained they told me to try them they work the same. After many emails back and forth a paypal dispute and not being able to print for a month, they agreed to replace only if I paid return shipping. I just gave up. Beware, customer service is horrible!"
"Do not buy from this company, ruined 3 of my epson printers (all were working fine before I put their ink cartidges in). Got no response from company, so much for 100% guarantee! It is probably against the law to advertise 100% guarantee and then not honor it but I am too busy to deal with such dishonorable people. Buyer beware!"
"Made two orders from this company. First was for a black and white Hp cartrige which has performed OK. Second was for a color carteige for the same printer which failed after a few print jobs. Returned failed cartrige to the company for replacement. No replacement was sent. Made several inquiries by email and received generic replys. It seems they don't read or maybe don't understand English. Found a telephone number and phoned. The "answering service" person said everyone had "stepped out" - it was 11:30 AM. Finally got her to acknowlege my problem and confirm the emails I had sent. Said she would send out the cartrige today. Eighteen days does not a happy customer make. Will not get any more of my business."
"When I received the box from USPS, the blue color is everywhere inside and outside the box. I clean up the blue color and put it in the printer, it prints every page in blue, even the black words are blue. After alignment and adjustment several times, it still prints every thing in blue. House of Inks just got the old cart and inject some bad inks, they do the terrible job. Never buy from this store.
The seller never reapply my email after they got money."