"Drawer backs and drawer slide rails had to be trimmed to fit and work properly. Part letters did not match parts. If they had been marked, putting this together would have been smooth work. Otherwise turned out beautifully."
"Fast delivery, great product! "
"Package arrived damaged with a broken slat due to poor packaging and rough treatment by the carrier."
"I received the lamp shade as promised. I love the shade it is a beautiful color and the material is very classy. I would recommend to anyone. The aqua color I choose is not a color easily found, but I knew Houzz would have it in their store. Thank you for the opportunity to get the color I needed."
"These are the best quality bath rugs and Houzz has the best prices for them. "
"I received my replacement ottoman and the original one. Houzz customer service was very professional and helpful. I would not have known the two ottomans were received if it wasn’t for Houzz’s notification of their arrivals. FedEx left the original ottoman and then the replacement ottoman in the Package Room without informing me either time or sending me the codes. I have enjoyed all that I’ve ordered from Houzz. "
"Easy to assemble. Beautiful teak wood. It is outside my front door. Very sturdy to sit on. It now has fall decorations around it. perfect bench for me!"
"It is a beautiful lamp and was sent on time but the blue acrylic does not look anything like glass, I am going to keep it but not sure I would have bought it had I known what it would look like."
"Some scrash in the wood. Sad."
"Don’t remember who helped me, but he was right on a delay of shipping, and had the hang up resolved . Thank you and I would definitely use Houzz again."
"I am extremely disappointed after I received my order only to find out I could NOT assemble due to several different screws missing. That is very frustrating, I have all the pieces waiting all over my dining room now until the rest of the missing things arrive. I don't think that is good service and I will not order from you ever again."
"This is a very nice wall sculpture although pricey. Also, a nice wall piece like this should never be delivered in a damaged box, which it was. The cost of the merchandise and receiving it in a damaged box is the reason we are given it 4 stars and not 5 stars."
"Ordered a small table for my banquette. It arrived within a couple of days! It came in 2 extremely well packaged boxes. Very easy to assemble. I am very pleased with my purchase. "
"It's been a longtime coming, an extensive renovation on our new home is nearing its end. The grande finale was laying a new patio but having zero patio furniture derailed our excitement. Houzz to the rescue! Our patio is now full of beautiful-high quality furniture that arrived in just a few days, and their prices could not be beat! Planning to throw a Houzzwarming party on our patio! ❤️"
"The light fixture I received had a defective socket which caused the fixture to short out. The short actually left a burn in the affected socket. The other sockets were fine. I have tried to initiate a return (not easy) and have not heard anything from Houzz. Terrible service especially because I have been a repeat buyer."