"It was a great experience. No complaints. Item arrived as described. Received notification updates. "
"NOTE: Not your fault, but FedEx left my desk right in front of the door. We are retired people and it took us forever to push the two boxes out of the way "
"Unfortunately the finial on one end was broken. I will be requesting a replacement. I will update this review once I hear from Houzz."
"Houzz is a great site that shows many options from looking at others ideas, to shopping to update your own home. Very user friendly. "
"This Adirondack chair is smaller than many and perfect for my small area. Easy to assemble by a 74 year old female. The order was sent to the wrong address and unable to retrieve. Houzz sent a replacement to the correct address within days. "
"Box was a bit banged up so was the chair leg. Product was nice "
"Well the first order went to California mistakenly but the 2nd one made it to the right address"
"Slow on response to my total order. One item I had to wait one week, while they told me it was shipped, but then they got back to me and said it was lost in the system. Refund was quick. Second item was delivered outside the 3 hour window and the driver would not help putting it in the house. We have no garage."
"Product was as advertised and arrived well ahead of schedule. Communication was fast and efficient. "
"The chairs are beautiful. Easy to put together with good instructions."
"I needed to re-direct my order to my home address, as my client was on vacation.
It was difficult to do it with FedEx, as I wasn't the sender, so I reach out to Houzz and they did everything for me,
and it needed to be done fast as my package was going to be delivered the next day.
My customer service was very professional and did everything she could for me.
"
"The shopping experience was good. I haven't put in the new vanity and medicine cabinets yet."
"I love my tables, they are perfect!
Charlie
Charlie's Designs LLC."
"The barstools are excellent, but the delivery company just left my boxes on the sidewalk and never rang our doorbell to alert of the delivery and with the rash of mail thief these past couple of years, we could have lost them all, no thanks to that company hired to deliver our goods.
They crew either needs training, vetting, or just go into another line of business."
"My experience was excellent. I received the product a day early; however, the product was damaged—a fast turnaround for the refund."