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Product & services pricing
3.75/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.69/5
Customer service:
4.50/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2017-10-06

Easy!

"They are quick to reply/easy to reach and we received our items in a timely manner. Will likely purchase from for future communication needs!"


Verified
5/5

2017-09-19

sweet!

"How could it be otherwise!"


Verified
5/5

2017-09-06

Amazing!

"I am the executive director for a non-profit organization called Danny's Miracle Angel Network. We coordinated our first handicap group cruise for 7 lucky individuals to the Bahamas! We purchased 11 of the Motorola DTR550 talkies and we were beyond impressed. There is no source of communication without the talkies on the ship, so if they didn't work, we were in trouble! They worked like magic the entire time with amazing battery life. Not one drop zone through 11 floors. So happy we purchased these!"

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Verified
5/5

2017-09-04

As advertised. Quick delivery.

"Always accurate and good pricing. Received items before scheduled."


Verified
5/5

2017-07-05

Responsive

"Quick and very responsive to customer's needs"


Verified
5/5

2017-05-11

BIG RESTAURANT

"We have been using these radios for a year, they worked so well we bought 6 more. Our restaurant takes up almost a whole block and we have never been out of range from each other. The multiple channels makes it easy to have multiple conversations going on at once. Very easy to learn how to use too!!"


Verified
5/5

2017-05-04

Great customer service

"I knew nothing about buying radios and headsets, but with their live chat feature, I was able to figure out exactly what my business needed! "


Rep reply posted 2017-05-04
A rep from Hq98.com, HQ98.com, has responded:

“Thank you for the great review!! Dave”


Verified
5/5

2017-05-02

100% satisfaction!

"Great product, fast shipping and great service. I will be a returning customer!"


Rep reply posted 2017-05-02
A rep from Hq98.com, HQ98.com, has responded:

“Thank you for the review! ”


Verified
5/5

2017-04-18

Great Customer Service

"Got all my questions answered and my order was received promptly. "


Verified
4/5

2017-04-06

Great advice and great products at a great price...GREAT

"Needed some business radios and I called HQ98. Got some great customer service. I described the problem I was having and Dave suggested a less expensive radio then I had picked out. I went with his recommendation and they work GREAT. Exceeded our expectations. SO good we are getting 20 more for my other facility. THANKS HQ98
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2017-03-05

Not Happy

"I had ordered the wrong product and when I called about exchanging it, the sales rep was very helpful. When I received the exchange was defective and instead of taking it back I was told to call the manufacturer to talk to there tech support. I'm maintenance mechanic I pretty sure I know what talking about if I say its bad but I called anyway and they told me the same thing. One thing I hate is when someone wastes my time."


Verified
5/5

2017-02-20

Dave

"Great service, always very anxious to help."


Verified
5/5

2017-02-15

Incredible management

"The management of this company was most helpful on a personal level. Great service and responded to the order with an immediate shipment. The follow-up about my receiving the equipment and getting it functional is incredible. This is a company to deal with. They know and give great service."


Verified
5/5

2017-02-15

Delivered ahead of schedule

"I ordered radios and they were delivered next day! Many thanks"


Verified
5/5

2017-02-06

Great Service and Friendly Staff

"Every time I order a product from HQ98, the staff is very professional and tries to help me with the best product and price for my needs. Thank you and keep the good work. :-)"