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Product & services pricing
3.75/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.69/5
Customer service:
4.50/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2016-03-24

Great company!!

"We have been using HQ98 for over a year now and are very pleased with the service. Items received quickly and great customer service."


Verified
5/5

2016-03-17

Excellent Customer Service!

"WOW!! What a great company with exceptional customer service. We ordered 26 new radios for our Zip Line Company and Dave spent a lot of time working with us on which radios would be the best for our needs. He was very patient and sent us a few different radios to test out with our various terrain. We will continue to work with HQ98 and I can't express how great and honest this company is. Thanks HQ98!!"

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Verified
5/5

2016-03-02

This is what good customer service is all about.

"I thought I have given up hope on finding an online vendor who knew how to treat a customer but today I was surprised. HQ98.com is and does customer service right!.
The sales person, Dave, was amazing in helping us find the right radio for our needs and wasn't trying to over sell us.

Dave did what he said he was going to do and even called us to say,
"Hey, there's a small snag in the order but I've got a solution if thats ok?"...
Yes, its OK and I can't believe you actually called me. Crazy stuff.

It wasn't an email. It wasn't some disconnected response to our order, he was on it and helped us get what we needed and in a timely manner.

10 stars for HQ98.

Thanks Dave. You've earned my business and anyone else I talk to.

Kevin Mack
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-02-16

HQ98 has never let me down!

"Quality products at a reasonable price and most important excellent customer service!"


Verified
5/5

2016-02-12

5-Star customer service

"I had the Protalk radios for a couple years now and always had help with programing issues or defects. So when it came time for new radios of coarse I called HQ98 and went to a newer better radio in my opinion the HYT thanks for the help in finding these radios. You are awesome."


Verified
5/5

2016-01-21

High Quality shipping

"They kept in contact with me on an out of stock item. I was more than pleased with the level of service."


Verified
5/5

2016-01-14

Experience Counts

"Dave was my point of contact. Dave's product knowledge and personal experience with the 2-way radios as well as customer feedback enabled him to give sage advice without being pushy.

Quotes were promptly delivered and when the invoice wasn't delivered (it was needed for a rebate) with the radios it only took one call (no waiting on hold) to reach Dave and he emailed a copy in less than a minute.
"


Verified
5/5

2015-12-30

"Great to deal with the owner , especially on an e commerce site ."


Verified
5/5

2015-12-14

"I was very happy with the service and quickness of delivery."


Verified
5/5

2015-12-03

"The customer service is outstanding and personally responsive. I had one ear piece that malfunction and they sent a replacement immediately. When we needed a charging station they made a great recommendation."


Verified
5/5

2015-12-02

"Everyone was great as always, they are always willing to go the extra mile to help find something that works for us.
Rhonda
Loganville Family Dentistry
"


Verified
5/5

2015-11-26

"Great customer service. Would highly recommend. "


Verified
5/5

2015-11-09

"Loved working with HQ98.com. Dave was a dream to work with and was always there answering all the questions every time I thought of one! Prices were very competitive too! Would ABSOLUTELY use them again!"


Verified
5/5

2015-11-04

"The experience was excellent. After the order was placed, we received the items in a timely manner. The price was very reasonable and customer service was very helpful.

"


Verified
5/5

2015-10-24

"The phone representative was very helpful!"