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Product & services pricing
4.38/5
Chance of future purchase:
4.78/5
Shipping & packaging:
4.53/5
Customer service:
4.82/5
Return/Replacement policy:
4.48/5

Verified
5/5

2024-09-04

AWESOME

"I always have very friendly and courteous service.
EVERY TIME!
"

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Verified
5/5

2024-08-21

Prompt answers. Thank you!

"Prompt answers. Thank you!"


Verified
5/5

2024-08-19

Fabulous Customer Support

"I needed some sample parts for a project I am working on, but was not exactly sure what the proper material or size should be. I called Huyett whose website appeared to indicate they might be able to help me. I initially worked with Barrett in support who was extremely helpful, educating me on the possible items that might be appropriate for my application. Shortly thereafter I received an email from him indicating that samples were on their way. The responsiveness really surprised me, but it did not end there. In further thinking about my application based on the education I had gotten from Barrett, I sent an email to him asking several additional questions. The next thing I knew I received a telephone call from David in sales engineering to further address my questions, then better understand my application so that he could make the best recommendations for me. He said he would relay our discussion back to Barrett for follow-up. Just now I received another email from Barrett informing me that two different samples were on their way to me. I cannot fully express how impressed I am with their service, in my decades of experience with vendors of all types, Huyett truly stands out."

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Verified
5/5

2024-08-13

Very happy

"I got everything I ordered in a timely manner."


Verified
5/5

2024-04-08

Bird rod

"Web site easily viewed. Delivery very prompt. Good price $$. Rod quality excellent. "

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Verified
5/5

2024-08-13

Easy Ordering

"I went online looking for hardened metric dowel pins. Huyett was the best price, the parts were available, and they were in the top 3 Google recomendations. The pins came in just as described within 3 days and worked out perfectly. I had never heard of Huyett before but I will definatley use them again."

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Verified
5/5

2024-08-12

Parts

"Had exactly what I needed. "

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Verified
5/5

2024-08-12

great service

"Huyett
I like the product I received.The product came in nice condition.The time frame that the product we ordered arrive was wonderful.
Thank you for your help with this material.We appreciate the excellent service.
"

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Verified
3/5

2024-08-12

don't respond to questions

"don't respond to questions"


Rep reply posted 2024-08-16
A rep from Huyett, HuyettES, has responded:

“Thank you for bringing this to our attention. We sincerely apologize for not meeting your expectations. At Huyett, we strive to provide timely and helpful responses and regret any oversight in this instance. Our team has reached out to follow up and would like to provide any additional information. Please contact us directly by calling 785-392-3017 or emailing our Customer Service Team at sales@huyett.com - thank you.”


Verified
5/5

2024-08-07

Cotter pins

"Found what I wanted at a great price shipped quick were just what I had ordered"

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Verified
5/5

2024-08-07

Awesome customer service.

"Great communication, attention to detail.

Thank you
"

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Verified
5/5

2024-08-07

Great customer service!

"Fast response time, super friendly help! Great pricing and they got my order out the next day as promised!!"

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Verified
5/5

2024-08-07

Excelent support from sales team.

"We were in the need of Roll Pins for a gear motor in our plant, No body had our specific rolls but Huyett made an effort to find 2 pzs. for imediate delivery. Thanks to all the sales and shipping teams. You made our day!"

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Verified
5/5

2024-08-07

Western Illuminated Plastics, Inc.

"Great Customer Service - Top Notch!"

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Verified
5/5

2024-08-01

such great customer service

"shipping company lost my package. It is for urgent job. They completed a duplicate order and worked with shipping company to get me handled and product in route to me. Greatly appreciated the attitude and how they handled it with smiles and not acting like my problem wasnt their problem. Looking forward to future business with Huyett."

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