"We have been using Hydropool products for a few years now and have been pleased with the deliveries and your prices are competitive. Overall, customer service and prices is what brings us back. Thank you!"
"they commited that they will deliver the stuff in two days. they couldn't. and I had to cancel the order"
"EASY AND FAST DELIVERY TOO. WILL BE BACK AGAIN FOR SURE!"
"Fast service & the best prices around."
"Fast service with correct product"
"Thanks. Super fast service. Keep it up!"
"Representative I spoke with was informative and helpful.
Could not believe how fast order was shipped"
"I order a loop lock pool cover and the price and service was great. Cover was actually delivered before tracking info was posted as Ned said it would. Would recommend them highly Jim"
"prompt shipping, good pricing
"
"I ordered a Polaris 9400 from Hydropool and they indicated that it was in stock and would ship the next day. Then after i ordered it they sent an e-mail that it was back ordered and that i would receive in two weeks. After not receiving it in three weeks (end of August) I contacted them to find out where was my Polaris pool cleaner. They said they did not know, but would call me back. Two days later i called and they said it was still back ordered with the manufacturer and that they did not know when they would receive it. I canceled my order. I then went to their website to see how they have this items availability displayed. It still indicates that "one day to ship item". BAD BUSINESS PRACTICES TO FALSELY CLAIM AVIALABILITY, NOT FOLLOW UP WITH CUSTOMERS OR RETURN PHONE CALLS WHEN ASKED TO. I WOULD NOT ORDER FROM THEM AGAIN!"
"The website mentioned I needed an adapter for the Circulator but it seemed to already come with one.
Now I have 2."
"WE ARE HAPPY WITH THIS SELLER/ DELIVERED ALL OK."
"Service and price were wonderful. Hydropool will be our only source for Baquacil. Thanks for the great service. You will be hearing from us in the spring. "
"Outstanding customer service! Very quick turnaround/shipping! I'll be back for more."
"I have always been happy with my dealings with Hydropool. I was not happy with the FedEx delivery the last order. I should have received my order on 8/15 status showed it was out for delivery. I didn't receive it until 8/19."