ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.70/5
Shipping & packaging:
4.83/5
Customer service:
4.72/5
Return/Replacement policy:
4.82/5

5/5

2024-05-29

Terrific Support for a Greenhorn!!!!

"As a "newby" in the "hobby" served by ILGM, I have been so impressed by their level of service, and the available information. Having purchased seeds, and fertilizer, for several years, I couldn't be more impressed. The volume of information available on the website is incredible, and following the recommendations has led to several "harvests" of excellent product. If you do business with ILGM, you will probably become a life long fan, as I now am!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-05-27

The best!!!

"Helped me get my gift on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-20

Prompt service

"My order was fulfilled promptly and I had a 90% germination rate. Excellent follow-up service for tracking my order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-05-18

Great Customer Service

"Original order was lost in the mail, they promptly replaced. Been using them for 3 years now with great results!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-17

My only seed source

"ILGM guarantees each of their seeds. If it doesn't germinate they'll replace it. And they do...no questions asked. You can't beat that. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-17

Had a little trouble with shipping but.

"Had trouble with shipping but it wasn't ilgm fault that the post office couldn't read the delivery address because when I received the package everything written on my package was clearly visible. I try different seed bank but I'll always keep igm around. Customer service is awesome and takes care of u in a timely manner as well as very polite. Thank you ilgm I can't wait to watch my beans sprout. Happy growing to all"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-16

GREAT customer service

"I am very appreciative of the customer service I received! I had an issue with the seeds I bought and I just let ILGM about it. They were so responsive, sent me more seeds and helpful growing tips and were very kind. For all my future seed needs I will be purchasing from these guys!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2024-05-12

guarantee

"i purchased 20 white widow seeds germinated all 20 10 did not germinate i contacted ILGM and with a few question and answers i was sent the 10 replacement seeds for the non germinated seeds "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2024-05-11

Thank you ILGM for always looking out for your costumers.

"Thank you ILGM for always looking out for your costumers.
I appreciate you working with me dealing with the postal service.
You stood by me. I am forever thank you.

Frank in Texas
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-09

Excellent everything

"I have purchased autoflower and photoperiod seeds with great results! As a newbie two years I had some questions and I can't say enough have helpful Sarah has been. As a third season guy I still have questions and Sarah is always there will helpful, positive and accurate advice. Their guidelines, articles and blog are an invaluable tool for newer growers as well. ILGM FOR THE WIN!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-07

Quality product!

"Thanks I purchased 30 pack of mixed seeds ! Purple Kush-Purple kush-Granddaddy Purple! 27 out of 30 germinated! And now have 27 beautiful baby girls !! I was very Leary at first ordering seeds online. But I am very impressed with ILMG seeds they are the best as advertised!! There Website is excellent for helping growers. They are always ther to assist you ! Thanks very much!
Kevin
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-05-02

Quality and reliable

"If you are looking for quality seeds that are reliable and come discreetly than look no further than ILGM. They are the most professional, reliable, quality as they come. I feel completely comfortable ordering from them. I am a newbie and I am amazed at how well I did at my first try. I am so amped about this year. Last year I did Runtz and Gorilla Glue and they came out really great. This year I am trying Cheddar Cheese and Dosidos. I seem to have a natural green thumb. I will keep you posted. So far the seeds are doing what they are supposed to do. Thank you ILGM.

Robert
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-30

The ILGM TEAM

"They are the best in my book. Anytime I email a question for anything, it doesn't matter what is is, they always answer in a timely manner."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-29

Great customer service

"Great response to a problem with our delivery- the customer service team was responsive and helpful! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-04-24

All the great reviews are true. This is a very good seed bank.

"Genetics are great and if seeds don’t germinate, they won’t hesitate to send you more"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges