"Customer service is excellent "
"I received a mail seed when I purchased female seeds. I emailed the company and customer service. Provided me with a code for a free order next time much appreciated. Thank you, I LGM."
"I purchased 10 seeds from IGM and planted them in small pots under a grow light in a fish tank. They thrived and has to be repotted and moved under a larger grow light. When the time was right I move them into my raised bed. I have grow cannabis before and the plants got about 3 feet high. The strain I bought from IGM surpassed that by two feet and the plants will likely tower over me at some point. The IGM also have plenty of tutorials and helpful information on it web site. Well done IGM!"
"I’ve been a satisfied customer for several years now. Great service!"
"Best seed bank I would ever need in life. Thank you you guys are the best."
"Great Customer Service!! I loved the choices of seeds and all the informative descriptions. I also like the way the seeds are shipped. It’s very discreet. I Had a few concerns and your customer service took care of it. Thank you again!! Love your amazing communication!!"
"I had a few seeds that didnt come up but emailed them they help me thru this great service and good seeds i will always buy from them thanks "
"My first order was missing a couple of seeds. I contacted customer service and they sent new ones out right away. I had them within a week. They even sent more than I was shorted! I can't comment yet on germination yet, but I'm sure if something is wrong customer service will handle it."
"I ordered from this company from Nov 22-April 23 and their product Failed Miserably, So Miserably that I personally Will Never Purchase from them ever again. Customer service First Blames the Customer for their Product Failure. Then as always offers to Replace their Product with the same Products that Fail also. Buyer beware. "
"I have been ordering from ILGM for some time now, both autos and feminized. Their vast selection and quality of product is unmatched. Moreover, ILGM stands by their guarantee. Whether it be issues with germination or delivery, the support team is always ready to assist in resolving any issue customers may experience. Every time I have reached out to the support team with any issue, I receive a timely and appropriate response with nothing left to my dissatisfaction. I am extremely satisfied as a customer across all levels of the ILGM experience and will be an ILGM customer for LIFE! "
"This company is fast, professional, and discreet. They followed up several times to make sure I received my package and if there was any way they could help. 100% recommend based on customer service! Plus really quality deals."
"the seeds i purchased had a 60% germination rate. when i wrote to customer service. rather then simply replace the order they proceeded instruct me to try other germination methods and get back to them in a week. i used their method and it failed. the seeds were simply old and hard. i have been doing this a very long time and know old seeds when i see them.
VERY DISAPPOINTED!!!!!!!!!"
"I'm a disabled person and they had what I was looking for in every way.
Had a few that didn't sprout explained my process and received replacements. That kind of service and guarantee is hard to find as a consumer I appreciate it and makes the difference who I do business with.
And you sir are a man of your word that I respect highly.
Truth and respect are a must and you went above and beyond . And I thank you brother.
Peace and Grace
Much love to all."
"I had experienced a minor quantity discrepancy, and once notifying ILGM of the situation it was rectified immediately in my favor. The replacement package with the adjusted amount included an awesome apology credit for the hassle, which I did not expect. Extremely generous and certainly solidified a long term relationship between myself and ILGM. Awesome customer service from Claire and consistent satisfaction inquiries coming Robert. Thanks a million for the truly rare and generous level of care!
Take care my friends!
Brandon Buzzell
Courtland, MN "
"This is my second year buying from ILGM. They are a very good company, supplying a top notch product. The customer service is also top notch. Last years grow, was Grand Daddy Purple. A good yield coupled with an excellent product after harvest has me totally happy. This years grow is White Widow. I am excited to smoke my results, post harvest, drying, and curing!"