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5/5

2002-07-25

"Quite pleased, good selection as to what I was looking for (wireless keyboard.) Just a small order but it was handeled quickly and seemed to be no problems.

Site cosmetics are not most impressive looking, but seems to deliver.
"

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Pricing of products and services
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Overall product shipping and delivery process

5/5

2002-07-23

"Really fast. I ordered a NIC from i-mark and got the ups tracking number next day. To my suprise, it's seem to be sent to me the third day because now it's in NJ while i'm in NY"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-07-18

"Ordered a bunch of ink from these guys because it was really cheap. They dont have an automated response system for when you put in the order, but they do email you as soon as it ships out. They dont put your tracking number or link to the tracking page in the emails, you can track by going to thier page and then hitting "shipment tracking". Other than that, I have no qualms about this company. I have not used the ink yet, but it is the same brand of ink that they usually sell at computer shows for double or triple the price."

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Is consumer focused
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Is easy to do business with
Is committed to quality products and services
N/A
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

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