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5/5

2012-09-14

"I have always had good service from ID Wholesaler. "


5/5

2012-09-13

"The price I found on ID Wholesales was the best by far. I received my package faster than I expected to. I have ID Wholesaler marked in my Favorites and plan on shopping with again."

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5/5

2012-09-13

"Great website. Customer Service was very helpful. Easy to order and quick delivery. Will be ordering more soon. "

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5/5

2012-09-12

"They had what I needed and I had no problems ordering or receiving it."

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5/5

2012-09-12

"Great customer service and fast delivery."

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5/5

2012-09-12

"Fast shipping, easy ordering, courteous sales staff. Highly recommend."

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5/5

2012-09-12

"Quick and efficient! Thank you for the reminder, follow- up calls."

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5/5

2012-09-11

"placed an order and got a phone call right away to insure i had the correct item"

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5/5

2012-09-10

"Excellent.
Customer service was friendly and helpful.
Our order arrived promptly.

Thank you.
"


1/5

2012-09-07

"Did not receive the right sequence of numbers."


Rep reply posted 2012-09-11
A rep from ID Wholesaler, idwholesaler, has responded:

“Hello.

Thank you for taking the time to review your last purchase with ID Wholesaler.

In speaking with your Account Manager, it appears that you re-ordered the 26 bit HID cards online, using the same number sequence you had previously ordered.

With 26 bit cards, the card numbers and facility codes are required to be entered when placing your order. While the benefits of 26 bit cards are that you always have sequential card numbers and universal access control panel acceptance, the downside is you must track and provide your card number sequence every time you re-order.

As an alternative option, 37 bit cards eliminate the need for you to track and provide card numbers, ensuring that card numbers will never be duplicated. If you don’t want to track card numbers in the future, and to avoid duplicate card numbers, the 37 bit format might be a good option. However prior to switching card formats, you will need to confirm that your system is capable of using a 37 bit card number with no facility code.

Please don’t hesitate to reach out to your Account Manager if you have questions about 37 bit card formats or need help re-ordering the 26 bit cards in the future.

We sincerely appreciate your business and are here to help if you need!

ID Wholesaler Customer Service”


5/5

2012-09-06

"I found the website simple to navigate and was pleasantly surprised with a follow-up call from a rep to confirm my order was accurate."

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5/5

2012-09-05

"Great service, wonderful products! Order arrived quickly and correct. Thank you!"

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5/5

2012-09-05

"It was a good experience. the gentleman on the phone was very polite. I just wish I could have ordered 500 colored ones instead of having to go with white or double what we needed."

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5/5

2012-09-04

"Items arrived as promised and seem to be of good quality. Will most likely use this vendor in the future."

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5/5

2012-09-04

"It was great experience. I highly recommend IDWholeSaler"

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