"Very Satisfied. Chris K. you are the best"
"Fast shipping, easy transaction. Thanks!"
"I have has very good service from ID Wholesaler. To when I ordered my badge maker to when I ordered supplies. I would recommend them to others."
"Service and product was very good. Was shipped in a timely manner. "
"Excellent! Your customer service is exemplary."
"Great! I appreciated their speed and accuracy in finding our reorder for HID iclass cards (very specific info). It saved me time & I greatly appreciated their quick service! Super job!"
"ID Wholesaler was super helpful, answered my questions, and followed up after the sale. Great to work with."
"One item back ordered. Requested double item that was shipped instead. No email response from ID Wholesale. M"
"marginal at best. My regular account rep wasn't in the office and it seemed like no one else could or wanted to take my order. Messages were left and people didn't call back. Not a great experience."
“Hello.
Thank you for your recent review of ID Wholesaler. We appreciate that you took the time to submit a review and sincerely regret that you had such a difficult time placing your order while your Account Manager was out of the office. We see that your Account Manager has since followed up with you to place your order.
We strive every day to provide exceptional customer service; it’s very disappointing when we do not meet our own high standards to exceed our customer’s expectations. Please accept our apologies.
We have taken this as a learning opportunity for our team to ensure the level of service provided remains consistent across all of our Account teams, with a goal of exceeding each and every customer’s expectations.
We appreciate your business and hope to assist you again in the future!
ID Wholesaler Customer Service”
"Always a simple pleasant way to order the items required. Never a problem and customer service always willing to assist."
"great customer service. Items buy always arrive on time."
"Placed order in a few minutes by phone. The rep was courteous and knowledgeable. The order arrived promptly. Great service!"
"The sales rep was extremely helpful, walked me through the process and made sure the order had everything on it to be processed. The prodcut is working out great. Great experience from ID Wholesaler"
"They shipped the products out promptly and they arrived very nicely packaged - no torn boxes. Appreciate their service."
"We had a near impossible request. Derek worked closely with me to make sure that IDWholesaler met our needs. He kept me informed throughout the entire process and delivered on every request. I am very satisfied with the service provided by Derek and IDWholesaler."
A rep from ID Wholesaler, idwholesaler, has responded:
“Hello.
Thank you for taking the time to review your recent experience with ID Wholesaler. While it does look like your request to change your order was processed, we regret that a follow up response was not sent to confirm the change had been made. Please accept our sincere apologies. We do our best every day to ensure that our customers receive exceptional service, and communication plays a major role in our ability to deliver on our customer service standards. It is very disappointing when we miss the mark. We have taken this as a learning opportunity to further improve our teams’ follow up communication to help ensure we are exceeding our customer’s expectations.
We appreciate your business and hope to assist you again in the future!
ID Wholesaler Customer Service”