"Everything went great. Very pleased. Will order again if I need similar products."
"everything went smoothly, and the product was as advertised"
"our order came fast, we are pleased with the product"
"I must say that Matthew has been a very big help. He has been keeping me updated every step of the way of my order. It has been a very long time since I recieved service like he has given. Keep it up because great service is hard to find these days."
"My experience was awesome. The sales person knew exactly what I wanted to order. Merchandise was in stock and it was delivered in 48hours."
"The picture and description did not match what I received. Eric has been working on this a couple of days now and still can't figure out the mess. He did send an RMA today, but I haven't heard from him about getting the stuff I need."
"The order came very quickly and was just as described. Thank you very much."
"Great customer service. I especially liked the follow up emails and phone calls. Shows that they really care about their customers."
"Excellent service and delivery.
Thank you!
Angelica Santiago"
"I was very satisfied with the person who took my order and in the timely manner is was delivered."
"They had a great price on lanyards and the style i needed. Delilvery was fast and correct."
"Product was received in a timely manner and I appreciate that!"
"I was very pleased with the easy process of ordering, the quick processing of my order and timely receipt of the order. The badges looked exactly like what I ordered --- there were no hidden surprises. I will do business with this company again. Great service."
"I was very impressed with the speed of the delivery. The customer service represented called me after I placed the order online to verify and let me know when my order should arrive. "
"Shipped quickly. Friendly service."
A rep from ID Wholesaler, idwholesaler, has responded:
“Hello,
Thank you for your feedback on your experience with ID Wholesaler.
In reviewing the product page of the item purchased, we discovered that we do have conflicting information as to what is included in this cleaning kit. We strive every day to provide exceptional service to our customers, from their experience on site until after their product is received, and it's disappointing when we could have avoided inconveniencing our customers. We sincerely apologize for this error.
As your account manager explained, we have issued a UPS call tag for the return shipment of the incorrect item, at no expense to you. Once that product is received, we will reship the correct cleaning kit, again at no extra cost to you.
We appreciate your business and do hope to work with you again in the future.
Sincerely,
The ID Wholesaler Team”