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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-10-06

"Very smooth transaction. Pricing was right. "


Verified
5/5

2013-10-05

"Timely receipt of order, exactly as ordered. Plus follow up call. "


Verified
5/5

2013-10-05

"Dan was very knowledgeable and helpful."


Verified
5/5

2013-10-04

"Thank you! Exactly as the description"


Verified
5/5

2013-10-04

"I would like to thank Ryan for his help in picking my clips for my employee ID badges. He also called me with a follow up to make sure I received the product I ordered and that I was happy with it. :)"


Verified
5/5

2013-10-04

"Great product, fast delivery, excellent communication with
representative to insure satisfaction, and courteous follow-up
after delivery. Would highly recommend ID Wholesaler...
great overall experience. Thanks!
Joan
"


Verified
5/5

2013-10-04

"Order arrived promptly, great prices, great quality. Nice to have a follow-up call from vendor checking if all was received in good shape. Good company! Great customer service."


Verified
5/5

2013-10-04

"Order was delivered in a timely fashion and is exactly what I was expecting."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2013-10-03

"Easy to order and very satisfied with shipping time and quality of product."


Verified
2/5

2013-10-03

"I didn't like that it took too long to receive it, even standard shipping, usually it takes, the most, 3 days with other companies. this one took 7 days!"


Rep reply posted 2013-10-04
A rep from ID Wholesaler, idwholesaler, has responded:

“Hello,

Thank you for taking time to give us feedback. Feedback enables us to improve our practices and better meet our customers’ needs. Therefore, we appreciate this review.

In looking into our records, your order was placed after hours on a Wednesday and was shipped out the next day via UPS ground, the chosen shipping method. On average, standard ground shipping takes 3 to 7 business days to arrive depending on the distance of the final destination and which of our two warehouses an order ships out of. In this case, our records show the item was delivered within the mid-mark at 5 business days. If an item is desired to be shipped at a faster rate, we do offer a variety of expedited shipping methods.

We want to thank you for choosing to do business with us and we hope to assist you again in the future.

Sincerely,

The ID Wholesaler Team”


Verified
5/5

2013-10-03

"The ordering process was very easy and the Customer Service was great! The only thing I was disappointed in was how long it took through UPS to get my order delivered."


Verified
5/5

2013-10-03

"Thank you so much for your excellent customer service and prompt delivery. The product is so much nicer in person and is great quality. Thank you again. I will certainly purchase again from your company and spread the word!!"


Verified
5/5

2013-10-03

"I'M VERY IMPRESSED WITH THIS COMPANY. WE'VE ORDERED FROM THEM SEVERAL TIMES BECAUSE THEY ARE SO GOOD...VERY CUSTOMER-CENTERED."


Verified
5/5

2013-10-03

"Smooth & easy. Excellent follow-up from my rep -- Joe.

Whether I asked for help or not, Joe notices that I placed an order online, and contacts me to make sure everything is OK!! I'm impressed.
"


Verified
5/5

2013-10-02

"Item arrived in good condition. Thanks for the service!!
"