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Product & services pricing
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Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-05-03

"I love dealing with this company. The site is very easy to follow and the reps always call back RIGHT AWAY when needed! Our rep "Blake" will call just to see if we need anything. Great company to work for!"


Verified
5/5

2013-05-03

"Adam Smith is always a pleasure to work with."


Verified
5/5

2013-05-03

"Great quality and service!"


Verified
5/5

2013-05-03

"Goodselection, fantastic prices and customer service, and fast shipping. Can't beat that!"


Verified
5/5

2013-05-03

"Completely satisfied with service! Thanks"


Verified
5/5

2013-05-03

"Fast shipping and great service.
"


Verified
5/5

2013-05-03

"Thomas Y is he best! Very Helpful every time I call him! "


Verified
5/5

2013-05-02

"Order shipped and arrived as expected. Great customer service."


Verified
2/5

2013-05-02

"I purchased a new badge printer and it arrived broken. The process for sending it back and getting it fixed or replaced has been tedious and lengthy. It was shipped originally on February 8, 2013 and we still cannot use it as it hasn't been returned. It was difficult getting instructions to send it back and then ID Wholesaler wouldn't pay for shipping. They received it on April 16, 2013 and still we have not even heard from them. I have spoken to Salesman Peter Abrahamson who is very helpful but this is not his department so he can only give me what is on our account notes. I may look elsewhere for a better customer service experience next purchase."


Rep reply posted 2013-05-03
A rep from ID Wholesaler, idwholesaler, has responded:

“Hello,

Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.

We apologize that there were issues with your new printer. Your printer is repaired and will be shipped back to you today via upgraded 3-day shipping.

We sincerely appreciate your business, and apologize again for the inconvenience.

ID Wholesaler Customer Service”


Verified
5/5

2013-05-02

"Prompt turn around on orders, friendly service."


Verified
5/5

2013-05-02

"The guys are always in touch for new business and follow up on orders in a timely manner. Good Service. "


Verified
2/5

2013-05-02

"Items back ordered with June delivery"


Rep reply posted 2013-05-03
A rep from ID Wholesaler, idwholesaler, has responded:

“Hello.

Thank you for taking the time to provide feedback on your recent experience with ID Wholesaler.

We apologize that the colored badge holders you ordered are on back order with the manufacturer. We understand you need a specific color and hope that the partial order that has shipped will get you through to June. The remaining badge holders will ship as soon as the manufacturer has them in-stock.

As your Account Manager mentioned, there are other color variations in-stock that could be a temporary solution if needed. Please don’t hesitate to reach out to her if you need an interim solution. We are here to help.

Again we apologize for the inconvenience and sincerely appreciate your business.
ID Wholesaler Customer Service”


Verified
5/5

2013-05-02

"order came in a timely manner."


Verified
5/5

2013-05-02

"thank you. just as advertised."


Verified
5/5

2013-05-02

"The shipment came VERY quickly and we were happy about that! The person that helped us was named Dan (EXT 814) and he was excellent!!!"