"I have dealt with a lot of companies throughout my career. And let me say that the customer service from Industrial Safety LLC is on my top 3. From quick responses to providing solutions or answers to any question or issue. I would happily purchase again from their website if I need more equipment."

"I had to call this company to get tracking info for my package, which was back-ordered so I had to wait—but they didn’t tell me! Then I get the gloves, but they’re too small. So I ask to exchange them, and not only do they not give me a shipping label, but they also charge a 20% restocking fee! Incredible. I’d lose like $15 just exchanging the gloves. Never again. "

"I have ordered gloves once from this company and took 10 days to get when they said they were in stock. When you call they want your name and phone # and say someone will call you back within 24 hours and they don't, You will have to call them back. So I needed to order gloves again and thought maybe I would get better service and I was wrong the service is worse this time than it was before. I placed the order on Dec 12th checked my acct and said order was ready to ship, so i'm thinking go ahead and ship and I responded back to that email and heard nothing back, So on Dec 27th I called and same deal, Can I get your name & phone number and I said to the person on the phone so you can transfer me to a voice mail and she said I'm not sure if someone will answer or not.
So I called back got another person, Same deal, same questions , someone will call you back within 24 hours and I told them someone needs to call back within 24 hours or I will be calling back and that person asked me to be professional about it in which I was both times before. Will see if anyone attempts to call back. I WOULD HIGH RECOMMEND TO NOT ORDER ANYTHING FROM THESE PEOPLE."

"Ordered a Kidde 04795 charging adapter for 2.5 gallon fire extinguishers on Dec 16 from them since them on sale, item arrived via UPS Dec 17.

Other than the order confirmation and invoice email I hear nothing else from them, no shipping notice/your item has been delivered email but hey, I’ll take quiet and quick delivery over endless emails and delays."

"24 hour service with no extra charge for overnight. Product was easy to find and order, price fantastic. "

"They should be clear on order that the return policy is 10 days and no exchanges."

"I am trying to return the item and have had no response from the seller. This is concerning because there is a 30-day limit for returns."

"Received my order promptly & was pleased that the N95 face masks I ordered were legit 3M brand as described. I will order from this site again!"

"must hv spend hours checking out all your products , sells items, seen lots of stuff I like
and ordered one of them.. thank you "

"Received a box full of individually wrapped masks. Warning: If you use a blade to cut box open at top, you might cut into the product. "

"Shipping was on time, and prices were reasonable even for N95 masks during a COVID surge"

"shipped fast and good product."

"Nobody came close to your price in this product (safety harness)!"

"Ordered Dustmasks for construction.
I checked the order online after about 1 week, FedEx shipped to somewhere in Florida instead of Vancouver Island, my address.
Called in, nobody picks up. Tried Chat, it closes down after30 seconds.
Could not reach anyone at IndustriaSafetyProducts."

"They shipped an item that did not match their picture. After numerous phone calls, they refunded my money. With extra effort on my part, I was taken care of."