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Product & services pricing
3.85/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.59/5
Customer service:
3.25/5
Return/Replacement policy:
3.13/5
Featured Review


Verified
5/5

2020-06-06

Q-45

"Always a pleasure to speak with Customer Service ."


Verified
4/5

2020-06-04

Catchy title

"Overall usability of site good once I figured out correct name of item I was looking for--access to schematics for area of car early in search would have been more helpful. Otherwise good place for parts! We'll see how the service is. "


Verified
5/5

2020-06-04

New here

"Just ordered which was easy. Hoping delivery is the same!"


Verified
5/5

2020-06-01

"Well it is my first time so it awsome."


Verified
5/5

2020-05-30

Genuine infiniti fast shipping!

"The right parts fast! You can see the illustration of parts you are buying. Love this! Infiniti parts deal! 5 stars!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-05-25

"Just the fact that you ship to Puerto Rico deserves a 5 star rating. Thanks!"


Verified
4/5

2020-05-24

"First time using will see how fast shipping and if the right, quality, and fit, of part."


Verified
5/5

2020-05-22

very satisfied

"Got the genuine parts I needed quickly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-05-19

Best place for OEM Parts

"Easy to look for what you need"


Verified
5/5

2020-05-18

Right place for a hard to find piece

"Trying to locate interior parts for Infiniti vehicles is somewhat difficult. Using this site I was able to very quickly located the part I was looking for and at a great price."


Verified
5/5

2020-05-17

EZ order process, let’s see how long it takes to receive!

"Order process easy, hopefully I’ll get these in 2 business days!"


Verified
5/5

2020-05-10

OEM at the Right Price

"I have two Infiniti’s (sedans) and bought a used Infiniti with AWD because my daughter is going to college in the snow. It needs some TLC and I bought two OEM parts that I thought you could only get used outside of a dealership. Have purchased non-OEM Infiniti parts before and they are not worth the discounted price. These prices are a huge discount off of the dealer price for the same parts. This site is much easier to navigate than the dealer sites with a much more intuitive menu setup. "


Verified
5/5

2020-05-07

"Easy as Sunday morning!! The exploded views of the parts were way Easy"


Verified
5/5

2020-05-06

"Easy to follow diagram of parts"


Verified
5/5

2020-05-05

Excellent service

"Excellent service. Correct & genuine parts delivery to a PO Box address without issues."