"the service on line were great the shipping was great got my package the next day."
"Order a part and it they processed and shipped the order quickly. Had a bad experience with Parts Geek about the same part and Infiniti Parts gained a new customer. Would highly recommend and will be shopping here again."
"Floor mats fit perfectly and my husband was thrilled "
"Easy ordering process fit perfect. Standard shipping took 3 days. Would order from again, but hopefully I want need too."
"Quick service, easy to fing parts"
"Easy, Fast and Straight Forward. "
"Found product quickly and easily"
"Ordering was easy, lets see when I get the part. "
"hope order shows up soon!"
"I purchased a window regulator for customers car. Price was great so I thought. 4 days later I get a email saying that part increased another $46. I was going to go somewhere else, but they already had my other money. Smh I paid the extra, just to wait another 4 days to let me know item shipped. Total of 2 weeks and 2 days time to receive part for customers car. I discounting my labor to the customer, and apologized for the lengthy time it took. I guess we both lost a customer"
"The site was very easy to use!"
"Super fast shipping. I received product 2 days after order. WOW!"
"Appreciate the prompt shipping and finding the right part was easy, thank you"
"The parts lookup was easy especially with the OEM Illustrated parts catalog. The parts diagram helps insure I ordered the correct part I needed. Also the price was at least 20% cheaper than the dealership. My parts shipped same day. A+
regards,
Todd"
"Love the feature that allows you to verify online that a selected part will fit your specific model and year, before committing to purchase. What I ordered is admittedly heavy, but the freight cost seemed high to my inexperienced eye."
"Quick and easy I’ll see how the part is when it arrives"
A rep from InfinitiPartsDeal.com, FrankGPG, has responded:
“Dear Customer, we apologize for any inconvenience you may have experienced. Your satisfaction is our #1 goal. Most of the orders are processed and shipped out within 1-3 business days. However, If a part is not in-stock, it will be ordered directly from the main OEM distribution centers. This will take additional time for the items to arrive to our warehouse before it is shipped to you. We apologize for any inconvenience and thank you for understanding.”