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Product & services pricing
3.85/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.59/5
Customer service:
3.25/5
Return/Replacement policy:
3.13/5
Featured Review


Verified
5/5

2019-07-20

Easy as can be

"Entered my VIN, found the part, and ordered. No need to determine productions dates, transmission models, etc. "


Verified
3/5

2019-07-12

Meh...

"Placed an order for some parts on 07/01/19 and it took them 12 DAYS to let me know the parts weren't available after showing they were available on the website....not the best communication. "

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Verified
5/5

2019-07-11

Easy Easy Easy

"It's so easy to Identity and order parts. Thanks to the schematics."


Verified
5/5

2019-07-10

Fast and Easy

"Easy to identify needed parts and process order - thanks"


Verified
5/5

2019-07-09

Broke my mirror but now in the clear

"Thanks for the right parts at a good price "


Verified
5/5

2019-07-07

Easy part finder

"Found the exact part with helpful diagrams "


Verified
4/5

2019-07-07

"Purchase was quick and easy."


Verified
5/5

2019-07-07

Cuts out the dealer

"Cuts out the dealer. Great pricing for authentic parts"


Verified
4/5

2019-07-04

Wouldn’t Accept PayPal

"Tried to pay with PayPal 3 times but kept going back to review purchase nothing was charged though. Reluctantly I used my debit card and it went through flawlessly. I like the fact that it is authentic infinity parts and VIN specific that was a definite plus. A lot cheaper than dealer prices. "


Verified
1/5

2019-06-27

It's not worth the pennies you may save

"They may save you some money if they get your order right. But if they do not as in my case the whole process is long drawn-out and not worth the money I saved. It took two days just to get an RMA for there are in shipping and here it is a week later and my correct part has still not been shipped out I should have paid the extra $30 at the dealership."

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Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
5/5

2019-06-25

Correct t parts

"I like that the vin number takes you to the correct parts. Also I saved 40$ over going to the dealer even after the shipping"


Verified
5/5

2019-06-24

Easy to locate a hard to find part!

"Thrilled to locate the part I was looking for!"


Verified
4/5

2019-06-22

Price hike

"Price was $700 but approaching $900."


Verified
5/5

2019-06-09

Best way to find parts and not pay dealer markup

"Applies to communication, shipping, product, payment, technical, customer service and service.
These guys are great.
They know what they sell and are extremely efficient.
The parts are genuine and made available on time.
Thanks.
"


Verified
5/5

2019-06-09

"Very easy to find exactly what I was looking for!"