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Product & services pricing
3.85/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.59/5
Customer service:
3.25/5
Return/Replacement policy:
3.13/5
Featured Review


Verified
5/5

2019-04-10

Found the perfect part for my 1994. Infiniti

"When looking for which part i needed i had the diagrams to go off of and it even showed the nuts and bolts in gonna need."


Verified
5/5

2019-04-08

LORD please let this be the right part

"
so far, so good.
will have to get the part before I give you a high 5!!!
"


Verified
5/5

2019-04-05

Good when the dealer no longer carries your part

"Thank you for being there. My car is 10 years old so the dealer is not interested in repairing it any more."


Verified
5/5

2019-04-04

Q45 Inquiry

"Great diagram and parts notations. "


Verified
5/5

2019-04-03

Splash Guards, easy to find!

"They made it very easy to find the splash guards that matched my vehicle, other websites did not list the color!"


Verified
5/5

2019-03-29

the mat

"very fast and very easy "


Verified
5/5

2019-03-28

Love this site!

"Let me start with how easy it is to use this site. Point, click, read, add to basket and checkout. OMG how simpler can it get? Prices are reasonable but sometimes you just have to bite the bullet because it's more expensive elsewhere and then think of the time you're going to waste to save a buck. Love that the site maintains my order in the basket and doesn't clear it after 24 hrs. I can jump between vehicles without having to re-enter their details. I can go on about how easy this site is to use. These are genuine Infiniti parts as well. I feel safe purchasing from this site which is what most people want to feel. They have a live chat option if you have any questions. Be patient, you'll get what you need. Thanks for existing, you made my life easier!"


Verified
5/5

2019-03-27

QUick and Easy

"Was easy to use and find my part"


Verified
5/5

2019-03-26

Great

"Great price fast shipping good parts for great "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-03-05

Shop elsewhere

"Going on 2 months now and still haven't received all of my parts. Their website doesn't always work when I try to send messages. Waiting on hold for customer service is hit and miss. Weird stuff going on with their call system. I could hear someone else's customer service call while I was waiting and listening to the hold music? Weird. Just spent a half an hour on hold.

Originally tried to order parts that were shown as in stock. They e-mail me and tell me I can't order a certain part because their is no ETA. Okay fine. Go back to the website to order different parts and the part I originally wanted is shown as order able. Call them up and get told no you can't order that part.........FIX YOUR WEBSITE.

I would never recommend these people and I'm currently contemplating a little social media campaign of dropping negative reviews of them wherever I go. This is the worst experience I've ever had trying to get auto parts.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2019-03-22
A rep from InfinitiPartsDeal.com, GeorgeGPG, has responded:

“Hello,
Your order was cancelled on 1/22/2019 per your request when you called our office. Nothing is going to ship if it was cancelled. You were not charged.


Verified
4/5

2019-02-22

Thanks for offering OEM Infiniti parts at a discounted price.

"Finally found your website in order to buy the same infiniti parts that dealers sale but at a lower price. Hope the part is as genuine as mentioned on the website. "


Verified
5/5

2019-02-07

Great prices

"Easy shopping and superb pricing. "


Verified
5/5

2019-02-07

Er

"Seemed god, now we’ll see how fast I get the part and if it is as described."


Verified
5/5

2019-02-05

So Easy To Find The Parts For My Q70L

"I actually used the Help feature as I was not positive on one of the filters. They got back to me within 1 business day with the correct part number based on my VIN. I love this site. I am full capable of replacing filters and windshield wipers so I order these parts off of the website and install them. They are so much more expensive at the dealer. Thanks for always having great prices on the parts I need!"


Verified
5/5

2019-02-04

BANG! Done just like that!

"Love online ordering. Faster than waiting for a dealer to pick up the phone half the time. "