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Product & services pricing
3.88/5
Chance of future purchase:
3.89/5
Shipping & packaging:
3.41/5
Customer service:
3.60/5
Return/Replacement policy:
3.28/5

Verified
5/5

2023-06-21

"Amazing service every time I come to the location"


Verified
5/5

2023-06-21

Super Service

"Needed part for my convertible top mech and research by parts dept affirmed compatibility while expeditiously shipping said part."

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Verified
5/5

2023-06-20

Fast Shipping

"The item was less expensive than the local dealer and was shipped and delivered on a timely manner. "

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Verified
5/5

2023-06-18

My go to

"I have been working on my wife’s Nissan Armada and needed a lot of replacement parts. I get the best deals and Oem parts here and it gets shipped fast. I’m very happy with this parts dealer."

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Verified
5/5

2023-06-17

Fast shipping, great prices

"Bought a couple items, which were promptly shipped. They verify the parts for your car via a VIN check, which was also a great touch. I will order from Orland again for all of my infiniti parts needs. Thanks guys! "

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Verified
5/5

2023-06-16

No interaction with any agent

"I just went online and discovered it."

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Verified
5/5

2023-06-13

fast shipping best prices

"amazing prices on Infiniti parts. "

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Verified
5/5

2023-06-12

Found what I needed at the best price

"Found the correct part for my Infiniti and it was over $100 less than anywhere else I shopped."

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Verified
5/5

2023-06-12

Easy to use great pricing

"I love buying from the dealer they are Great thanks again ️️️️️"

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Verified
5/5

2023-06-11

Awesome

"Great experience. Will do it again"

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Verified
3/5

2023-06-08

Delivery of correct part right on time, but...

"Correct part delivered in a timely manner, but would've loved to have the crusher washers delivered with the oil filters as well."

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Verified
5/5

2023-06-07

Best prices

"great prices and fast shipping

only negative is hard to get a hold of when calling but they respond to emails
"

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Verified
5/5

2023-06-06

Excellent!!

"They had two screws I needed for my Infiniti that no other dealer could seem to find or even acknowledge exist lol.. Will definitely be doing more business with them."

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Verified
5/5

2023-04-30

Best prices online from a dealer - quick shipping

"Best prices online from a dealer. I saved on my first order shipping by signing up for the VIP.
Have recently placed a 2nd order and Infiniti of Orland Park turned out again to have better prices than other Infiniti dealers with their online stores and better prices than what I found on Amazon or eBay.

Even though Infiniti of Orland Park may not be local to me, their quick delivery makes up for the time it takes to ship things if you're not in a super rush.
Also on my 1st order, they let me know right away that the accessories I ordered could take up to 2 weeks (turned out to only be a 3-day wait) before it shipped.
"


Verified
1/5

2023-06-01

Poor experience

"Ordered a part for delivery to my home, 2 weeks later I still do not have it. Part was sent via USPS priority mail to the incorrect address (from the dealership to the dealership) according to USPS tracking. Part was then allegedly forwarded and am still waiting to receive."

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