"Been a week since order. No shipping, no response to emails, nothing. And I need the parts!"
"Once I finally reached someone in parts the issue was resolved promptly. Order here quite a bit, first problem."
"I have been replacing the air suspension parts on my QX 56. This is my 3rd order. The other 2 orders for air shocks and an air line. Were processed quickly with great updates until delivered. On all 3 orders this was the best price I could find on the internet.
Thank you!
"
"I have been extremely impressed and pleased with the pricing and customer service. Thank you for being so fair!"
"The last time I bought braking pads it came not on time.The box was open.Hopefully all pads were in the box but it was missing 3 out of 4 bolts .What a horror !!! The first package came open, and the second one I can't wait to be delivered.No tracking # and any kind of info"
"Young man in parts was most helpful, even doing most of the lifting into the back of the car."
"I ordered a headlight for my vehicle and decided to have it installed here, after taking my vehicle apart they found that the headlight came in damaged. This is after I been waiting for two hours of a total time of four hours. My second visit was no better, my appointment was at 830am took a hour before my vehicle was serviced and about 11am I was told the reorder headlight was not the same match as the original one on the vehicle . So with two visits and eight plus hours of seating in the waiting area my vehicle still not completed. Drove a hour to get to this place what a disappointing experience for a first time customer ."
"I found the part I was looking for"
"Excellent service and best price around."
"Great prices and customer service.."
"Prompt reply to question asked by email "
"Unfortunately I've had to order a lot of different parts for my Infiniti Q50 that only has 60,000 miles on it.. that being said there is no better place to get infinity OEM parts then here. Great customer service and knowledge if you need to speak with them."
"Correct part fast shipping!
"
"It;s amazing to get OEM parts with the deep discount from Infiniti! I joined the VIP program and shipping was free. I will return here for all of my parts needs."
"I waited almost an hour, for a part that I ordered a week prior. And the "attendant" that serviced me was VERY unprofessional. I'll go out of my way to NEVER go back to Infiniti of Orland Park."