ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2012-06-25

"Very pleased with Customer Service, very nice, no questions asked, prompt remedy to our issue.

Happy Customers!
"


5/5

2012-06-25

"I have a home day care. I decided to do this as a hands on learning project with the children. They were so ecited to see the changes and watch the butterflies develope. Some were not to happy when it came time to let them fly away! I love insect Lore! Thanks for helping me teach children about nature. :0)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-24

"I have purchased the butterfly garden and insect lore multiple times before and my nieces and nephews love the kit and enjoy watching them grow and setting them free. The last shipment I received was during our first heat wave of the season here on the East Coast, and the insect lore was shipped from California. Sadly the caterpillars arrived deceased due to the ungodly temperatures. My nieces birthday was today and I received the first shipment last Wednesday. One call to customer service to explain the problem and they happily overnighted me a new shipment free of charge. I did expect to be given another shipment free of charge, but did expect and plan on paying the shipping charges required for me to receive the caterpillars so quickly. I was pleasantly suprised by the customer service rep when she said they would overnight them free of charge. Excellen company with amazing customer service. Will happily visit your site again and again!! Thank you so much for making my 4 year old nieces eyes shine so bright when she opened her gift!!"


5/5

2012-06-24

"very satisfactory! Thank you. Marleen Aguon - Des Moines, WA"


5/5

2012-06-24

"The grandchildren love to watch them. They are waiting to finally see the butterflies. Your product has so far done every thing it was supposed to this point. I bet they will want to get more"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-23

"Its been wonderful. The larvae arrived quickly and they are all turned into crysallis at this point. My 6 year old is having a great time with the experience. Thank you!"


5/5

2012-06-23

"Received our order of painted lady butterfly larvae right on time! Packaging clearly indicated what was inside so we didn't forget to open it. Kids have really enjoyed watching their new friends... should have butterflies any day now!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-23

"It was great. Easty to order, came quickly and the larvae are following their stages as they claim and my Granddaughter is excited every day to see where they are at. Can't wait to see them become butterflies."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-23

"Great products and quick shipping - My daughter loves watching the caterpillars turn into butterflies. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-23

"Had a coupon for a free live butterfly culture - however it wouldn't let me add more to my order. Had to place 2 separate orders."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-23

"Great......I order for my classroom during the school year and I wanted to start the tradition with my 3 year old daughter as well. Wonderful selection and great prices!"


5/5

2012-06-22

"Great experience! I would recommend this to our friends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

4/5

2012-06-22

"Good he caterpillars heads fell of and I was kind of worryd but they still formed cacoons"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-06-22

"Everything arrived as promised and in good condition"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-06-22

"We thought the cats pillars were ordered. Instead we received a post card to order the catapillars. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A