"Great price. Easy ordering."
"Seller shipped item in damaged packaging. I returned item. Seller charged restocking fee due to damaged packaging."
"I love Mac Mall. I've been purchasing from MacMall for a very long time. can always find what I'm looking for that's compatible with my iMac and I love how there's a real person I can talk to when I need answers to my questions. Zachary was very helpful and friendly. Thanks MacMall!"
"Called for help and customer service was very helpful."
"Good, solid, straightforwards."
"The title says it all.
And more."
"Dear Sir,
Tried to order to our business address.. 30097 was not found in your zip code lookup script.. it kept generating a error."
"I am using a Version 73.0.3683.86 (Official Build) (64-bit) browser. I am unable to fill in the zip code (kept getting an input error "Invalid zipcode"). The work around is fill in the zip allow the validator to clear it, then switch between a guest and set up a new account at the top of the page and now the zip that was previously cleared is now there.
I experienced several other issues with your GUI, I would recommend better version compatibility."
“Hi,
We appreciate you input and we thank you for taking time to talk to us and fix the issue. We look forward to doing more business with you in the future.
Thanks.”
"not a good link with paypal
wouldn't work without tracking cookies enabled
par for the course
"
"good description of product. easy to order product"
"twitchy website. kept getting held up selecting addresses and shipping"
"Easy to shop, easy to complete purchase! Will shop here again"
"Great price and great shipping methods."
" Would not Accept my Discover card and customer service was less than helpful in making the order. Really don’t want to deal with them ever again. "
"For a company who sells computer based products and services, you make it difficult to get an order placed, and get to get it processed. It should be a simple matter to enter my name and address, then select the "Same as Billing" box and have the information transfer from the "Billing" information to the "Shipping" information. But that did not happen. After 6 tries (which would have been my last try), it finally processed.
p.s. - I am an ex-employee!"
A rep from Insight, RonaldoSL, has responded:
“Thank you very much for taking time to post a review.
We appreciate you taking time to talk to us over the phone and hear you out.
We look forward to doing more business with you in the future.
Macmall Customer Care”