"great, always enjoy using your website!"

"I was very please with my purchase, the only thing is the shipping price was high. Other wise my shopping experience was real nice"

"I placed an order on 8/11 for a product that should have been easy to ship. Every time I've been given a date for when this product would ship, that date has passed and no updates given. I've called multiple times over 3 weeks and every time I called, the date was pushed back. I have ZERO faith that they have any idea what they are doing over there. They work with a distribution company so this should be super simple but I can't get a straight answer out of them.

If you need something quickly, I would recommend steering clear of PCMall as they simply can't deliver on their promises in my experience.

Update:
I got a response from this review on another site but no actual contact info...


Update 2:
Rodel sent me his contact info and he is attempting to track the issue down for me now. I will continue to update this with additional info as it comes in.

Update 3 - 9/7:
Was told product was shipping out yesterday and they'd have a tracking number for me shortly. Gave them more than 24 hours and even called them again and left a message but no updates to my order online and no calls or emails back with the tracking number. Can anyone at PCMall/TIgerDirect give me an accurate statement about when this order will ship??? This now makes 3 1/2 weeks and 4 different shipment dates and still no product.

Update 4 9/8:
Got the call back and surprise, surprise, when I was told the item was shipping out on 9/6, yet again, the information given to me from PCMall was incorrect and they are now saying it will ship on 9/20.

At this point, to say I'm disappointed would be the understatement of the year. I should probably just cancel the order, but now I'm vested and want to see if their Customer Service can dig themselves out of this hole and actually deliver me the product they promised weeks and weeks ago.

I'll continue to update this but again, I would recommend against purchasing ANYTHING from them unless they can guarantee the shipment date and the product is currently in stock in their warehouse and even then, you may experience what I have where the info given is completely incorrect. It's a crap shoot...

Update 5 - 9/20
I'm extremely happy to report that I finally received the product. A full month and change longer than they said it would take and if I hadn't been the squeaky wheel, I probably wouldn't have gotten it by this point. They still get the one star for the extreme hassle that this was."

"Easy





















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"Web site was easy to use.
"

"I always love shopping on MacMall.com. The prices are always very competitive and the Free Shipping is great. Shopprunner is a plus!!!"

"Very easy checkout process."

"I was shopping for a new or used IPad. I found used 64GB models for $359 then found this new, 128 GB model at Mac Mall for only $399, which is even less than at the Apple website. No brainer...I bought from MacMall."

"I filled out the info to sign up for shop runner with my purchases however after submitting the information i was redirected to a google drive file that I was never able to make get my shop runner login info to work and thus did not get the free expedited shipping, which I am quite frustrated about"

"We have used Macmall before and the experience has been wonderful. We highly recommend to use for others. Free shipping and free engraving. Products are exactly as advertised and overall have been great!"

"As of now, I am excited to receive the laptop I just ordered. Looking forward to receiving it."

"
great deal. best price online"

"I saved with my MacMalls purchase.
Thanks"

"Excited about her iPad engraving. She loves her iPhone so I think she will love this iPad. Price is great. "

"Quantity changed really fast. I ordered an iPad that was in stock with 2 days free delivery, and now it's 10 days "