"Why am I being charged tax on a mail order item?"

"Easy to use but the part was expensive. Couldn't find it elsewhere, so I had to get it. "

"Could not authenticate my Visa credit card for some reason. Tried a different Visa and it worked. Very aggravating."

"This was a very easy purchase, and I quickly completed the order. Thanks MacMall!"

"I always use Macmall, always please with their service. "

"I ordered an iPad Pro on sale 11/23/16. I was told it was out of stock and would be shipped in 5 to 10 days. Its now 2/14/17 and I still have not received it. I have called numerous times and was given shipping dates starting in Dec, then Jan, then Feb that have since passed I have talked with customer service numerous times. At first when I talked with my "account manager" he gave me shipping dates that were much earlier as those that customer service had just given me as to when the iPad would be available. I have since left numerous messages with my "account manager" starting in late Dec., plus messages that customer service said they were leaving with him to call. I have not received any reply or call from my account manager. On 2/10/17, customer service said they would have someone call me that day to clear it up but I received no call. I just now called again and was told the same thing. I will never order from MacMall again."

"Great product and services"

"I started using Mac Mall over three years ago and was originally very pleased with their service. I bought two MacBook Pros, several AppleTVs, and iPads. In the last year or so, I have had more problems than I can count with them. They switched me to a business account, and when I ordered a new AppleTV last year, I received a call from my "business rep" Maxwell Bloom who said I should have ordered from the business site. He "canceled" my original order and reordered it under my business account. I ended up with two (because he didn't cancel the first), and it was like pulling teeth sending the other one back. I recently called Maxwell asking for an Asus ThunderboltEX II card. I specified I didn't want a ThunderboltEX II Dual (which is not compatible with my motherboard), and he assured me it wouldn't be a dual. When the card arrived it was in fact the dual. I have been trying to return it for three weeks. I made the mistake of giving them one last chance today and told him I would order a GA-Z170X-Designare if it could be shipped today. He said it would, and I told him I'd take a Sabertooth Z87 if they had one. He said they did. After I received the order confirmation it showed I was being shipped a SUPERMICRO C7Z87 instead of a Sabertooth Z87 AND the GA-Z170X was on backorder. I left several messages and can't get a return call. The other people at MacMall say I need to talk to him and won't help me. "

"It took over 4 entry before credit card was accepted. It didn't make any sense "

"Easy to use looking forward to the goods arriving "

"Website was somewhat inconvenient. Required a great deal of work to update my address. "

"Always positive experience, happy with discounted prices for Apple products."

"your this is not an address feature was not right and not very clear about how to deal with it. It was the right address for shipping my order!"

"I accidentally pressed back and all my info was still there!"

"Easy to find and helpful staff. :)"