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"This was probably my best customer service experience ever. Every email I sent was answered in less than 24 hours. The order was processed in less time than expected. I was updated every step of the way. When one of the items could not ship I let them know that I wanted to cancel the item, as it would not reach me in time for the holidays. They promptly issued a refund for the item and the shipping on it. I selected the DHL shipping for the rest of the order and it arrived stateside promptly. The "one size" holiday outfits will require some pinning and adjusting, but for the price and the wonderful customer service experience, I was completely satisfied."
"For a moment I thought my item was gone take longer then the days given to me, but I was able to contact customer service and they responded quickly Thank You very much got my order at the time requested."
"Overall I think the seller did a great job. Web site is easy to browse, prices are very fair, and the customer service is courteous. I ordered two items with the free china mail shipping. One item was in stock, the other was not. The in-stock item was shipped china-mail and the other item (that I replaced) was shipped EMS (5-10 days). The latter was recieved in the mail about a weeks after the order, the first item shipped with china mail seems to still be stuck in sorting over there. I can't blame the seller the mail system, but I would suggest placing your order with EMS if shipping to the US. It looks as if they just upgraded the shipping options to be free EMS on orders over $50. I will most definitely order from them again. The product that did arrive was of great quality and my wife loved it - which makes me a happy man. Size-wise, just follow the size guide, it was spot on."
"I ordered items and it's been almost 10 days and I paid for faster shipping and it's still saying my order is processing. I emailed the company and no one has responded to me. As of right now I'm not happy with my experience. :/"
"IntimatesCare has great products and a wonderful customer support service. I highly recommend them. "
"I have not recieved my shipment yet."
"My experience has been ok.. I still have not received the product to determine if I like what I ordered... the website was easy to use.. the only thing I was confused about is that everything is one size fits all so I am not sure if anything will actually fit.. and if it doesn't I will have to return all of my items and probably won't order again. "
"This company was awesome, fast shipping and price very reasonable!!! Will continue to buy from them."
"Very satisfied with product info "
"Prices seem good, but the tracking number is incorrect and cannot track my order. Cannot give a review as of yet."
"There was such a large variety of sexy IntimateWear to choose from. I had difficulty picking what I wanted as I couldn't get everything. There was one small disappointment in an outfit that was out of stock, but I'll keep looking for it to be replenished. I really like the variety of choices. Good taste in design of their outfits. Can't wait to receive them and see them on my amour!"
"they have a very good customer service"
"It's hard for me being a large guy to find ladies panties that fit good, and these do, Thanx, Chris."
"Very satisfied, They answered my queries for a return very quickly end effeciently. Already re-ordered other products. fast delivery considering the route from China to Canada."