"The owner of IowaInk passed away. That is why there were so many issues at the end. Up until that point IowaInk was a reliable and efficient company. Rest in peace Bradley!"

"Placed order on 2 Sep 09. tried to call, no answer. tired email no answer. disputed charge with my credit card company. charge removed from my credit card. NEVER did I receive an email, phone nothing...please be advised NEVER order from this company."

"I have been unable to contact Iowa ink to return two defective ink cartridges. They have not answered any of my Emails that I sent requesting a RMS number. They also do not answer the phone. All I get is a recording telling me that the mail box is full. They say that they will issue an RMS number within 48 hours, but nearly a month has gone by with no word from the company."

"BEWARE!! I have done business with IOWAINK for years and have been VERY happy... TILL NOW!!! The order was for Ink. They still have not processed the order, they will not respond to help tickets, they will not respond to emails, there phone number voicemail states it is full and no longer accepting messages. When I do a search I see where other people have the same issue. Not sure what happened but they seem to no longer be the company they use to be!!"

"I ordered $97 worth of cartridges from Iowaink.com on July 28 2009. I am a patient person. They charged my card on the July 29. I never received a tracking email. So, I called them and the message on the machine tells you to NOT leave any messages, the only way to contact them is through the website. I put in a complaint ticket on the website Aug 6th. They still have not responded to me. On August 14, I called the credit card company and told them that I thought this was some type of scam and I wanted to report them. They told me they would refund my money. I will warn everyone I can, I think there is something very wrong going on at IowaInk!"

"Ordered some generic brand printer cartridges for my Epson printer, they work great! Cheapeast pricing I've found online, plus found a coupon on the website which made it even better. Received order in 4 business days. "

"IowaInk's prices win hands-down over anything else I've found. Product quality has been hit or miss with the toner cartridges we've ordered. Some have worked great, some have had issues. However, in every case, Bradley Barker has been extremely responsive and helpful in correcting the problem. RMAs are issued quickly and fully postage-paid. I would highly recommend this company if you are looking for a good deal and can afford to take your chances with product quality."

"As researched on the web, I tried to use a Samsung Cartridge for my Lexmark E210. Bought cartridge from IowaInk.

It didn't work. Rather than risk further shipping costs trying to find out what the problem was. I asked for a refund.

I got my RMA, shipped it back to them with their pre-paid label and got my refund WITHOUT ANY HASSLE. Total cost of experience to me $0.

I am truly heartened that this online store are true to their word on upholding quality and acted more professionally than some brick and mortar stores.

My thanks to Mr. Bradley Barker [owner(?)] for a very pleasant experience with his company. I will also be telling my friends to order from them.



"

" I am quite impressed with IowaInk, considering they were not listed on ResellerRatings (prior to this post).

IowaInk.com offered the lowest prices when comparing about 15 different printer ink companies. I purchased for 2 HP printers, both color cartridges and black.

Ordering: Smooth. IowaInk uses Yahoo! order processing, so it is very simple to use (and familiar.) No complaints here.

Email Notification / Tracking: I was sent a confirmation when my order was placed, and another when my order was processed. The order was shipped (according to the invoice), but the invoice did not include a tracking number. I wasn't too concerned about it though. (Tracking section of their website is useless if you don't have a tracking number)

Delivery/Packaging/Merchandise: Delivered on time! Packaging was secure (styrofoam), and the ink Cartridges looked professional.

One printer cartridge was slightly misaligned, and was not seated correctly in the printer. I applied a small amount of pressure, and the cartridges 'snapped' in place. Otherwise, the product performed as advertised!

Overall, I am very impressed that IowaInk.com can save me SO much money, without a sacrifice of quality! I will order from them in the future.

EDIT: Since my last review, I have purchased about 3 or 4 more times. The quality of the cartridges has greatly increased. They changed cartridge partners a few times until they found someone that produces high quality (yet still cheap) refurbished cartridges.

I was impressed with the quick and honest replies via email to the company's owner (Bradley), and I feel very comfortable whenever I have had to place an order.

They don't overcharge in shipping (and sometimes offer free shipping), which I am extremely happy about. Everything is always packed with care, and seems to get to me a few days earlier than expected. They even include a (postage paid) enevelope for returning your empty cartridges. How cool is that? I do like their 1 year guarantee on their cartridges too!

For the past year, 100% of my inkjet cartridge purchases were from IowaInk. I will continue to purchase from IowaInk!"