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Product & services pricing
4.16/5
Chance of future purchase:
4.01/5
Shipping & packaging:
4.11/5
Customer service:
3.41/5
Return/Replacement policy:
3.77/5

Verified
5/5

2023-07-10

Excellent fast service from the USA

"This is my second rug from this company and the service was exactly the same as before... excellent.
Took one week to be delivered from the USA and delivered by FedEx
"

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Verified
5/5

2023-07-10

Easy to navigate

"I just put in the size and colour I wanted and then page after page came up.
So easy to find what I wanted. Great site
"

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Verified
5/5

2023-07-09

Beautiful rug

"Lovely rug which arrived on time and well packed. Very pleased with our purchase. Great customer service kept us informed of delivery"

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Verified
4/5

2023-07-07

Slow shipping.

"I would have given a 5 star but shipping is a bit to slow. "

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Verified
5/5

2023-07-05

Nice stylish rug

"Really cool design and seems well made and durable."

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Verified
5/5

2023-07-04

Commitment with a capital "C"

"My rug was delivered within the stipulated timeframe. Quality of the rug is very high. A VERY SATISFIED CUSTOMER."

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Verified
5/5

2023-06-30

Runner rug

"User friendly website. Rug reasonable price £110. Prompt delivery. Rug is lovely.good quality just as advertised. I have used this company before and as now am very pleased"

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Verified
5/5

2023-06-30

Great service

"Living in the UK I thought I was buying from a UK company given the website address but (possibly my fault) realised after purchase the item was coming from USA.
However, the company sent a tracking link which was regularly updated and I received the item, delivered as per my instructions within five working days!
Great service and puts some UK companies to shame regarding speed of delivery. Item is as described and will look great in my garden
"

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Verified
5/5

2023-06-30

Godd experience

"Easy ordering and good delivery. It was delivered one hour before scheduled time. I was at home but would have liked to have been told of the new time."

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Verified
5/5

2023-06-30

Quicker than expected

"2nd time we have ordered a rug. Delivered today. Packed well, rolled out really well.
At this stage very pleased with the price and product!
"

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Verified
5/5

2023-06-26

Just as it looked on the website

"Came quicker than anticipated as it came from Fort Mill in the US. Just what I was looking for, and easy website "


Verified
5/5

2023-06-23

Circular Autumnal Rug

"Great experience with Rugs UK
Kept up to date and very prompt delivery. Lovely rug, colours are just perfect, exactly what I was looking for
"

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Verified
5/5

2023-06-23

Quick delivery and great rug

"Very happy with the service and this was the third time we ordered a rug. Value for money. Thank you"

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Verified
5/5

2023-06-16

Great service, delivery and quality!

"We were very happy with the service we received from rugs.co.uk. The rug we ordered arrived on time and was well packaged. The rug itself is as described on the website, and we feel we got good value. I would definitely use them again, should the need arise."

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Verified
5/5

2023-06-15

I got what I expected

"Color and quality just as I expected"

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